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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,896 reviews
655 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,896 unfiltered reviews

Starting on Page 11 of 14,964. Return to Page 1

5 out of 5 Stars

Veterans United, the top and the best Home Loan for Military!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Chris, Suzann and the team were awesome to work with. This was my second time using Veterans United for a home loan. This process was smooth and seamless. The communication and prompt response to any questions I had was amazing. Than you all and I would absolutely recommend you guys to others!

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Michael Peters and his whole team were fantastic throughout my whole buying process. They each made every step of the way very easy, and all were very pleasant. Couldn't have asked for a better transaction process!
I would highly recommend everyone at Veteran's United.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

Chris was professional and highly responsive to my questions and concerns. Thanks for the help. We will repeat again!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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4.5 out of 5 Stars

The team at Veterans United were fantastic from start to finish. I was just seeking information and they walked me through Step A to Z within a month I'm a homeowner. Stress-free hassle-free. I was just looking I did not think that this would be able to happen and they were the most fantastic people to work with. I would recommend them to anyone any veteran who is looking to buy home. I cannot say enough nice things about them. This was one of the most easy stress-free things I've done in my life and everyone says buying a house is terrible they made it so enjoyable. Thank you so much

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Veterans United made the VA loan process smooth and easy to understand. Communication was clear, everything stayed on track, and I always knew what was happening. Great experience overall.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Everyone has always said buying a house was a nightmare. Dude, hands down my loan team at Veterans United made this the easiest and most painless process ever. Thank you guys for making my first home for my family become a reality!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Excellent Highly recommend

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

We recommend Danny Revna to friends already during the process!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

1.5 out of 5 Stars

Communication was absolutely terrible.

Response from Veterans United

Hi Stevie,
I’m sorry to hear this. Poor communication is frustrating, and you deserved better from us. If you’re open to it, I’d appreciate the chance to learn more and help. You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Wendy is a great person she helped us get through this process and I got my first house so fast, she is highly recommended to everyone.. thank you To all who helped us,

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Amazing, great, and straight to the point. Helped and answered everything throughout the whole process.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Josh and Gabe were awesome! Made the whole experience of buying a home for the first time feel smooth and easy!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Rebekah made videos of the house and sent them to us because we were out of state. She quickly responded to all of our communications whether text or email. She also changed her schedule to make time for us to see the home. Would definitely recommend her to our friends.

headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

Brian and the whole team at VU were extremely helpful, knowledgeable, and friendly every step of the way. Consistent communication and explanations. We would definitely work with them again!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

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