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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,356 reviews
642 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,356 unfiltered reviews

Starting on Page 11 of 14,979. Return to Page 1

5 out of 5 Stars

I have already recommended the company to my brother who is also a veteran. I do not think the process would have went as smooth as it did of not for the team I was assigned.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

4 out of 5 Stars

once again VU was great but not so much the title company. we were told our disbursement would be direct deposit. we gave them that info then find out it was mailed . as I work for the USPS that is 4 to 5 days when everything is working right. since we had two truck break downs we will be lucky to get the check by the 13th or 14th. now I know they had no control over that but still. let them know we won't use them again.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

The process was simple and efficient. My team provided excellent help and understanding. They were quick to respond to any question or concern I had.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Niesha and Nick were very helpful the WHOLE process. They are the definition of it takes a village! I’m truly appreciative they made this process easier! Super informative and was very consistent with communication.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Zach and his team helped navigate the process and was quick to respond to any and all questions. The team made the process as easy as it could be. I definitely would recommend Veteran’s United to others.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

The whole team at Veterans United was wonderful to work with, they worked hard to help me close as quickly as possible.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

The communication was outstanding.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

Veterans United is a great place for veterans to contact and work with , if they are serious about buying a home . Good job !

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

This company is by far one of the best ive dealt with. Made the process so easy and thank everyone e in the team..

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Our lender was an incredible help throughout the entire process, and we are truly grateful for all the support. The whole team was efficient, professional, and made everything feel much less stressful. They were always available to answer questions and took the time to explain each step clearly. Communication was excellent, and we always felt informed and confident moving forward. I would absolutely recommend them to anyone looking for a reliable and supportive lending team.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

I absolutely 100% would recommend Veterans why are y’all barking at? Where are you at? Y’all better quit I gotta go. I gotta go potty. NoUnited because they went above and beyond and made sure that we had a smooth and exciting experience. All of the staff were amazing. Thumbs up Veterans United thank you for everything.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Outstanding Customer Service

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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Experience first-hand why 357,153 homeowners give us a perfect score!

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5 out of 5 Stars

VU is the best hands down. Quick close and they really care about the veteran. Thank You!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Great service and people. Very professional.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

process was simple and easy to understand; the people were friendly and helpful

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

There was a whole team helping us get the loan and and all the paperwork needed to buy a home remotely

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Excellent! No problems whatsoever

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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