We had quite a unique situation that we told Kyle about right away. He told us it was a challenge but he would do everything to try and make it work. He never came back and said he couldn’t do it and went over and beyond to help us when we don’t think anyone else could have. Also, Kyle and everyone else at VU were so kind, always reached back out to us immediately but usually never had to because they usually contacted us first. So impressed with them and there are no words for how much we would recommend them.
A huge shout out to Alea, the entire Veterans United team and especially to Britney. Each and every one of you made our experience as easy as can be. You go above and beyond for your veterans and their loved ones. Thank you for the gifts at closing and the beautiful sign that is adorned for all whom visit Casa Barton. God Bless!
As a veteran, I appreciate companies that share a business model of assisting those of us that served our nation. Unfortunately, not all companies are successful in their approach. Some tend to revert back to just being an organization that bombards you with endless marketing ploys and constant calls while you are working to provide for your family.
Veterans United was not only an exceptional experience for me during the stress of home buying, but I truly wish other companies, no matter their industry, took a page out of VU's approach when it comes to Customer Service.
Eternally grateful for my Team at VU. They were phenomenal to say the least..
I am a disabled veteran and although many mortgage companies offer veterans services, I wanted to go with a group that caters to veterans. I made the absolute best choice in selecting Veterans United as they are pros in the military community and they are very proactive on issues that are important. I highly recommend Joesph Sep
Veterans United made the home buying process so simple. Of course there are always obstacles but their team never failed to ensure me and my husband were on the right track. The portal was easy to navigate, communication was always fast, and the team was so personable. Once we signed, Miguel actually came to our signing to bring us several gifts. As first time home buyers, we really couldn’t have asked for more. Thank you VU!!
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I never thought we would finally get to our goal to start the process. We worked with the lighthouse program to get our credit scores were they needed to be. Once there. a starter pistol and we were off! The process was fast but so easy. The app was fantastic at keeping us on schedule with all needed paperwork. The entire team kept us up to date and moving along and once we found our home everything was in place, the deal went through and 3 weeks later we closed. Fantastic experience!
Veterans United is absolutely the best. We have used this lender in the past to purchase our first home and the experience was exceptional when purchasing our second home. Our experience for the second time exceeds the first expierience . Joseph and his team defines Veterans United mission. Words can't express my gratitude for such memorable expierience. As a result, I look foward with working with Veteran United for years to come.
All three, Alea, Brian and Keagan did an AMAZING job! They made us feel comfortable at all times. They called/emailed every time something changed. Whenever we reached out to them they always called back or wrote back within an hour. We couldn't have done this without them. All three are amazing at their job! Thank you so much for helping us out during this wild ride! We TRULY appreciate y'all!
