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Reviews

Unedited and unfiltered reviews from Veterans and military families

0

Total Customer Reviews

%

Would Recommend Veterans United to Friends and Family

out of

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Sam worked very hard to make sure we got into our new home. He has been very pleasant and helpful.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very quick to get things done

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

5 out of 5 Stars
Would Recommend

Everyone was very great! Super helpful and helped me out with all my questions and gave me quick, direct answers that were easy to understand.

3.5 out of 5 Stars
Would Recommend

I did not receive any options to get my mortgage to my desired need. I had to research options to get my mortgage close to what I desired. Lender officer went on vacation towards the end offer making it hard to trust the companies concerns of my needs to meet the loan payment for the future..

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Adam and his team, including the underwriter, were excellent. They persisted through many obstacles, giving great guidance and advice on how to navigate a uniquely complex purchase, and were able to bring it all the way to closing.

5 out of 5 Stars
Would Recommend

Fast, easy, and very professional
The process was super easy

5 out of 5 Stars
Would Recommend

Ryan is in the top 1% of what he does.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tyler Oakley and his team are amazing!! Quick responses. Answered all my numerous questions. Great attention to detail. I can’t say enough good things about their work!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

On July 1, 2026, I received some of the best news of my life—I officially became a homeowner!I thank God for blessing me with an incredible Veterans United team: Kris Ball, Ashley Crump, Nicole, Lliam Ross, Steven Dudley, and Jason Cheperdak. From start to finish, each of you made this journey smooth, memorable, and stress-free.You answered every question with patience and professionalism, never making me feel like any question was unimportant. Your guidance, encouragement, and genuine care gave me confidence throughout the entire process.As a proud U.S. Army veteran, I give Veterans United my highest recommendation and a 100% approval rating. If every veteran receives the level of service I did, then they are truly in great hands.Thank you for making my lifelong dream of homeownership a reality. God bless each of you!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I specifically asked for the review page that’s how great my team was. Excellent service all around, as a first time buyer my team did an exceptional job walking me through each step and we moved along in our process.

5 out of 5 Stars
Would Recommend

EXCEPTIONAL SERVICE............

5 out of 5 Stars
Would Recommend
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My team was very thorough and transparent about all the paperwork needed to process my loan as quickly as possible. They were friendly, knowledgeable, quick and responsive to all my questions and needs.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 0 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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