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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,133

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We could not have asked for a better team to work with! They were all very knowledgeable of the VA lending process and working with us to make sure everything from preapproval through closing went smoothly!

5 out of 5 Stars
Would Recommend

Alea and her entire team were amazing. Jeffery Kueker got me started in the process without any hiccups and answered all the questions I had. Keagen Phipps was amazing at advocating for me and getting all my paperwork straightened out and got me to closing very smoothly and easily. Crystal Tiede had plenty of advice and resources available to help me get everything arranged for moving and activation electric, gas, water, etc.
They made me feel like I was their only client and were always there for me to answer any questions at all or even just be there with a supportive word. What a perfect team of great people!!

5 out of 5 Stars
Would Recommend

Aside from Kyle R. , our LO, we had the pleasure of working with Brittany as well.She was also very quick to answer and take care of the documents and closing details that we were going back and forth with our realtor for. She really helped us out with making sure the builders met certain timelines in order to close on the house, with no issues.Her assistance really helped my husband and I feel supported and secure with this home buying process. Thank you to Brittany!Being a first time home owner and not knowing the process, Veterans United really made sure to get us the best team and we felt like we got that with Kyle, Brittany and Justin. I truly appreciate their time and help , and I would highly recommend them (I already have, to a few of my friends who are looking to purchase a home in the future) to my friends and family!!!!I even got housewarming gifts! These people really care and they really are with you every step of the way.. Their genuine support and professionalism made this whole process feel like I was working with people who truly cared.Thank you guys so much!!!

5 out of 5 Stars
Would Recommend

I have used Veterans United multiple times and will continue to use and recommend them with how badass everyone is.

5 out of 5 Stars
Would Recommend

Veterans, if you are looking for a company with a complete, serious and experience team to assist you in the home purchasing process, let VA United walk with you during the process. If I have to remarry, I will marry VA United again.
I may say the same slogan, Thank you for your service and God Bless you all.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I couldn't be happier with the service I received from Kyle and his team in San Antonio! My house had every setback and delay possible to complete (new build) and Kyle, Bianca, and Keagen were on the spot with information about my loan along the way. I never felt alone or neglected even when setback started at month 4 and continued for the next 11 months! They set me up and kept me going for the duration and I can honestly say I wouldn't have purchased the house if it hadn't been for their great attitudes and pursuit to provide me the best experience a homebuyer should have. Start to finish, Veteran's United and the San Antonio team made my dream of retiring in my newly built home a reality. My life is better because of them! Please, do your research, but you'll find that Veteran's United is everything the commercials and ads tell you (and they didn't pay me to type that!). If you're a vet like me and are ready to find a great team to take you to the next chapter, chose VU and do it right. Thanks again Kyle and team; you made my dream come true!
P.S. I would be more than happy to share my complete experience and journey with any other vets out there. Maybe my experience would give them the satisfaction I now have after going through the process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would like to say I had a smooth and outstanding process / working relationship with Alea Schuyler and her team Jeff Kueker & Brittany Kendall. They’re continued process in getting my loan approved within a short period of time to include keeping me abreast of everything during this process.
Mrs Alea Schuyler is one of the best patient, knowledgeable, & understanding Loan Officer I’ve worked with in a long time.
I pray & wish everyone could have this type of professional caring attitude with all their clients no matter who they are or where they are from.
I will recommend Mrs Alea & her teammates Brittany Kendall & Jeff Kueker to anyone who are in the need for a Loan Officer.
You don’t find too many people with a heart of Gold & go all out to get the job done and as we say in the Army✝️✝️ Make It Happen & Be All You Can Be😇
Thank You

5 out of 5 Stars
Would Recommend

Would 100% go through Veterans United again for future homes/mortgages. Very professional staff, attentive and hard working. Helped refer us to an outstanding realtor and made the home buying experience very pleasant in a stressful project.

5 out of 5 Stars
Would Recommend

We are beyond pleased with Joseph and his entire team. From the first day we spoke with him he made us feel at ease and we felt confident we made the right decision trusting Veterans United. The entire process went smoothly thanks to his constant communication with us. His team made us feel comfortable asking any question and they were always quick to respond to us. We feel communication is extremely important during the home buying process and Joseph and his team get an A+++++! We greatly appreciate all their hard work and would recommend Joseph and his team to anyone looking to buy a home. Thanks again Team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very happy with veterans United they are very helpful and friendly and we are happy to have financed with them

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

When I started this journey I was uneasy on buying a home because there was so much that I did not know. It also didnt help that my last lender was unavailable on sundays during the crazy housing market rush because he liked to go hunting. Alea, Bianca, and the entire Veterans United team changed my perspective. They helped me get over my fears by being proactive, available, and understanding. What showed me that this team cares the most is since we've closed on my home Alea still reaches out asking if everything is alright and is still fixing things that aren't set. That's a leader, that's commitment, that's a lender. If you haven't given this team a bonus for all the hard work they've done getting this Sailor into her first home, you're behind the curve. Bless them NOW! They deserve it!! Thank you Veterans United.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle and his team were absolutely amazing! Knowledgeable, professional, personable and always quick to respond.This was by far the best home buying experience I’ve had…completely stress free! 5/5 stars, definitely recommend!! Crystal, my home buying concierge, was phenomenal! She checked in regularly and kept me up to date on the status of my loan. She even went above and beyond to send me all the info I would need to help me settle into my new home. She sent me information for all of my utilities, internet, nearest VA medical center, nearest DMV, grocery stores and restaurants. Wow!

5 out of 5 Stars
Would Recommend

Veterns United made my first time home buying experience fantastic. I would definitely consider working with them on my next home purchase.

4.5 out of 5 Stars
Would Recommend

The utility companies recommended by the concierge were inaccurate. I spent quite a long time researching the service providers for our house. Also when going thru the to do list leading up to our close date, we were never able to go back and review any of the documents after we had read them once. I think they should remain available to be viewed at anytime.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had the most awesome team for our first time home buying experience. Brittany Kendall, Kara Lee, and Alea Schuyler. My husband was mostly out of the area while they helped me navigate the waters of all that needed to be done. They even kept me giggling as we traveled across multiple states to our new home in San Antonio. I felt very at ease and comfortable from the start of the home loan process and even after. I loved how they checked up that everything went smoothly our first night in the house. If you are moving to the San Antonio area. I hope you get lucky enough to have the team i had also. You will be in for a treat. Definately recommending to everyone I know. Back to cleaning and unpacking!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,133 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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