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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,163

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Communication was clear and concise. The website made things very easy and fast to work through the process. Each team member was very knowledgeable and confident in helping us through it.

5 out of 5 Stars
Would Recommend

My Veterans United team was amazing from the beginning to the very end! I had a long process with a new build and communication with them was great. Joseph and Brittany worked very hard for the best interest of my family and as a first time home buyer always responded promptly and eased the nerves.

5 out of 5 Stars
Would Recommend

We were very happy, excited, nervous and relieved while working with Veteran United and their partners. Everyone made the process smooth and understood what we were looking for. We were definitely grateful to have this experience with VU. Thank you for all you do for veteran like me and my family.

5 out of 5 Stars
Would Recommend

We are very satissfied with the entire process. The team did a great job following through the entire process for our home loan. The interest rate was very competitive and the web page that handles all the paperwork is very organized and easy to understand. We are very happy we found Miguel to help us with our mortgage loan. Great job!!

5 out of 5 Stars
Would Recommend

Veterans united has been more than what I could ever ask! They really took care of my family, and I. They made sure I was ready for whatever was to come my way on a daily basis. They are very proactive which is something that I love to ensure my loan process was smooth! Thanks again to everyone at Veterans United from the light house team, all the way to the very last closing day. All of our hard work paid off, and everyone did beyond an amazing job.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Miguel and his team rock! No worries. They will help you through the process of buying your home.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

We really enjoyed working with the Veterans United team assigned to us. They were so helpful and nice and made us feel like we were the only customers they had. The home buying experience with Veterans United was the best one we've had yet!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent and streamlined process with Veterans United. Takes the guess work out of an otherwise complicated process. Thank you to my wonderful team!

5 out of 5 Stars
Would Recommend

The whole team did a great job by responding to every email and keeping me updated on everything I needed to to take care of. They really made my first time home buying experience easy. I

4.5 out of 5 Stars
Would Recommend

Joseph Sepulveda pulled through and got me the rate I can afford and wanted. My family and I really appreciate his efforts.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My home buying experience with Veterans United was the best. During each step of the process I was well informed and treated like family. When delays in our new home build happened Joseph, Keagen, Brandi and Brian were there to show their concern of the situation by reaching out and be sure that myself, wife and new born were taken care of.PCSing to a new duty station is stressful. Add to that having a home be delayed and a baby in the process I couldn’t have asked for a better team that worked so hard and showed how much they cared during this entire process. Thank you so much for helping us find our new home and welcoming us into San Antonio!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

That was best team I've worked with and definitely commendable.

5 out of 5 Stars
Would Recommend

Our experience with VA United was organized and friendly. Joseph educated us on next steps while keeping his friendly demeanor at all times. Every question was answered and every concern was relieved. It was ALL an absolute awesome experience. Thank you Joseph and of course, your team!

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5 out of 5 Stars
Would Recommend

Bless to have experienced this opportunity with so many great people

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We could not have asked for a better team to work with! They were all very knowledgeable of the VA lending process and working with us to make sure everything from preapproval through closing went smoothly!

5 out of 5 Stars
Would Recommend

Alea and her entire team were amazing. Jeffery Kueker got me started in the process without any hiccups and answered all the questions I had. Keagen Phipps was amazing at advocating for me and getting all my paperwork straightened out and got me to closing very smoothly and easily. Crystal Tiede had plenty of advice and resources available to help me get everything arranged for moving and activation electric, gas, water, etc.
They made me feel like I was their only client and were always there for me to answer any questions at all or even just be there with a supportive word. What a perfect team of great people!!

5 out of 5 Stars
Would Recommend

Aside from Kyle R. , our LO, we had the pleasure of working with Brittany as well.She was also very quick to answer and take care of the documents and closing details that we were going back and forth with our realtor for. She really helped us out with making sure the builders met certain timelines in order to close on the house, with no issues.Her assistance really helped my husband and I feel supported and secure with this home buying process. Thank you to Brittany!Being a first time home owner and not knowing the process, Veterans United really made sure to get us the best team and we felt like we got that with Kyle, Brittany and Justin. I truly appreciate their time and help , and I would highly recommend them (I already have, to a few of my friends who are looking to purchase a home in the future) to my friends and family!!!!I even got housewarming gifts! These people really care and they really are with you every step of the way.. Their genuine support and professionalism made this whole process feel like I was working with people who truly cared.Thank you guys so much!!!

More Reviews

See all 1,163 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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