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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,121

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I would like to say I had a smooth and outstanding process / working relationship with Alea Schuyler and her team Jeff Kueker & Brittany Kendall. They’re continued process in getting my loan approved within a short period of time to include keeping me abreast of everything during this process.
Mrs Alea Schuyler is one of the best patient, knowledgeable, & understanding Loan Officer I’ve worked with in a long time.
I pray & wish everyone could have this type of professional caring attitude with all their clients no matter who they are or where they are from.
I will recommend Mrs Alea & her teammates Brittany Kendall & Jeff Kueker to anyone who are in the need for a Loan Officer.
You don’t find too many people with a heart of Gold & go all out to get the job done and as we say in the Army✝️✝️ Make It Happen & Be All You Can Be😇
Thank You

5 out of 5 Stars
Would Recommend

Would 100% go through Veterans United again for future homes/mortgages. Very professional staff, attentive and hard working. Helped refer us to an outstanding realtor and made the home buying experience very pleasant in a stressful project.

5 out of 5 Stars
Would Recommend

We are beyond pleased with Joseph and his entire team. From the first day we spoke with him he made us feel at ease and we felt confident we made the right decision trusting Veterans United. The entire process went smoothly thanks to his constant communication with us. His team made us feel comfortable asking any question and they were always quick to respond to us. We feel communication is extremely important during the home buying process and Joseph and his team get an A+++++! We greatly appreciate all their hard work and would recommend Joseph and his team to anyone looking to buy a home. Thanks again Team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very happy with veterans United they are very helpful and friendly and we are happy to have financed with them

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

When I started this journey I was uneasy on buying a home because there was so much that I did not know. It also didnt help that my last lender was unavailable on sundays during the crazy housing market rush because he liked to go hunting. Alea, Bianca, and the entire Veterans United team changed my perspective. They helped me get over my fears by being proactive, available, and understanding. What showed me that this team cares the most is since we've closed on my home Alea still reaches out asking if everything is alright and is still fixing things that aren't set. That's a leader, that's commitment, that's a lender. If you haven't given this team a bonus for all the hard work they've done getting this Sailor into her first home, you're behind the curve. Bless them NOW! They deserve it!! Thank you Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle and his team were absolutely amazing! Knowledgeable, professional, personable and always quick to respond.This was by far the best home buying experience I’ve had…completely stress free! 5/5 stars, definitely recommend!! Crystal, my home buying concierge, was phenomenal! She checked in regularly and kept me up to date on the status of my loan. She even went above and beyond to send me all the info I would need to help me settle into my new home. She sent me information for all of my utilities, internet, nearest VA medical center, nearest DMV, grocery stores and restaurants. Wow!

5 out of 5 Stars
Would Recommend

Veterns United made my first time home buying experience fantastic. I would definitely consider working with them on my next home purchase.

4.5 out of 5 Stars
Would Recommend

The utility companies recommended by the concierge were inaccurate. I spent quite a long time researching the service providers for our house. Also when going thru the to do list leading up to our close date, we were never able to go back and review any of the documents after we had read them once. I think they should remain available to be viewed at anytime.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had the most awesome team for our first time home buying experience. Brittany Kendall, Kara Lee, and Alea Schuyler. My husband was mostly out of the area while they helped me navigate the waters of all that needed to be done. They even kept me giggling as we traveled across multiple states to our new home in San Antonio. I felt very at ease and comfortable from the start of the home loan process and even after. I loved how they checked up that everything went smoothly our first night in the house. If you are moving to the San Antonio area. I hope you get lucky enough to have the team i had also. You will be in for a treat. Definately recommending to everyone I know. Back to cleaning and unpacking!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Veterans United was a wonderful family like experience.

4.5 out of 5 Stars
Would Recommend

Kyle was very helpful and informative.

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5 out of 5 Stars
Would Recommend

We appreciate Kyle. He stuck by us when KBHS was really misleading us, he pointed us in the right direction and provided us with real information.

5 out of 5 Stars
Would Recommend

Brittany and both Kyles were great

5 out of 5 Stars
Would Recommend

We had quite a unique situation that we told Kyle about right away. He told us it was a challenge but he would do everything to try and make it work. He never came back and said he couldn’t do it and went over and beyond to help us when we don’t think anyone else could have. Also, Kyle and everyone else at VU were so kind, always reached back out to us immediately but usually never had to because they usually contacted us first. So impressed with them and there are no words for how much we would recommend them.

5 out of 5 Stars
Would Recommend

A huge shout out to Alea, the entire Veterans United team and especially to Britney. Each and every one of you made our experience as easy as can be. You go above and beyond for your veterans and their loved ones. Thank you for the gifts at closing and the beautiful sign that is adorned for all whom visit Casa Barton. God Bless!

5 out of 5 Stars
Would Recommend

Just wanted to say all my team did an awesome job. Thanks Vets United all smiles.

4 out of 5 Stars
Would Recommend

Overall we had a good experience with VU, we bought and sold our home with their team and will be using their services for our next potential purchase!

5 out of 5 Stars
Would Recommend

Veterans United was amazing from beginning to end. Always available to answer phone calls and multiple emails with questions. Very patient and extremely knowledgeable!! Miguel was just terrific and I'd recommend him to anyone!! Thank you for everything you've done for our family!!

More Reviews

See all 1,121 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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