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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,251

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,251 unfiltered, unedited reviews

Starting on Page 34 of 42. Return to Page 1 »

5 out of 5 Stars
Would Recommend

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Jessica and Paul were amazing to work with! Made the process so easy!

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Paul and his were professional, honest, and got the job done in a timely manner. I would highly recommend Paul Perez and Jake West.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

They told me exactly what I would be expecting as far as cash to close and what I’d be paying for.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Seamless

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Very frustrating and stressful, but complete.thank you,ray

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

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5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

The company in itself was great to me and my family. However there were a lot of moving parts our loan specialist in the end was terrible.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

4 out of 5 Stars
Would Recommend
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend
Photo submission from Jaime P.
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Paul and James (jimmy) helped us with all the paper work. They were both very helpful we would HIGHLY recommend them!

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

There seemed to be a transition in the company that made communication at the end of the process more difficult.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

I was surprise it was very easy to obtain the loan

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

More Reviews

See all 1,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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