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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,251

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Jessica and Veterans United provided first class service and loan tools from the beginning of the process to the end. She was very responsive and competent. Surprisingly the process went smoother than registering my children for school. I'm very impressed and would recommend them to any fellow veteran to make your home ownership dreams a reality.

5 out of 5 Stars
Would Recommend

My wife and I could not have asked for a better experience! Paul Perez was amazing throughout the process. From start to finish he was constantly providing updates, explanations, and information that made the process smooth. I felt that Paul and his team had my back and guided me through the biggest and most important purchase in our lives. I have zero regrets and I am beyond appreciative to the entire crew at Veterans United San Antonio. It always felt like I was talking with family!

5 out of 5 Stars
Would Recommend

From start to finish they never left your side.

5 out of 5 Stars
Would Recommend

It was a pleasant experience and the whole loan process went well.Brannon was the first person I spoke with and he was real courteous and understanding in helping me iron out a few concerns I had.

5 out of 5 Stars
Would Recommend

Tiffanie Prado-Ramirez was AWESOME!!! She went over and above in helping me get this loan. My situation was difficult but she never gave up. It took a little longer but she was there keeping me updated every second. Great Job to her and her team. Brave Zulu!!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

the classes provided by Veterans United were extremely helpful.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Pedro C.

Tiffanie Prado Ramirez was wonderful to work with and always went above and beyond.

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Very professional and attentive. Great experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Couldn’t be happier. The process was remarkably painless for me. Everyone i worked with at VU was great.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Paul Perez was more than help. Treated me like family. Couldn’t have been better.

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5 out of 5 Stars
Would Recommend

Is the first time I buy a home, VeteransUnited Homes, help me get through all the process. Is the best for every veteran!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

You guys trained me even before the loan process started.

5 out of 5 Stars
Would Recommend

We were very pleased with the loan specialist that took care of all the questions we had. We were treated like family. Very caring and patient with our needs!

4.5 out of 5 Stars
Would Recommend

Tiffanie was amazing,and kept me felling confident dealing with veterans united.She is a great asset to the vmcompany..Jake and her are a dynamic duo!!!!! I expect to continue to have a good relationship with veterans united.I work w many military /civilians & will spread the word!Thanks!Regards,LeRoy

5 out of 5 Stars
Would Recommend

The staff were welcoming from the very start of our journey with Veterans United.

4 out of 5 Stars
Would Recommend
2.5 out of 5 Stars

Rarely return calls, texts, emails

More Reviews

See all 1,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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