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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,124

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Jessica and Lauren were amazing! We really felt they were looking out for us through the loan process.

4 out of 5 Stars
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5 out of 5 Stars
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Our experience working with Veterans United proved to be our best home buying experience yet. Not only did Veterans United save us thousands of dollars, the folks at Veterans United were always there to answer any questions we had during the home buying process. Everyone we met and worked with were friendly, knowledgeable, and willing to go that extra mile for us. Yes we actually met our lenders and they were there in person to support us at closing, amazing! From the very beginning, the folks at Veterans United were upfront, honest, accessible, and friendly. They were by far, the most honest and fair lender we have ever worked with and provided us the BEST rates from the start; other lenders (seven others we were considering) simply could not compete so our choice was simple. In fact, while other lenders quoted us higher interest rates and estimated that we would need to bring thousands of dollars to closing, Veterans United got us money back at closing! We are so grateful and thankful to the folks at Veterans United for saving us thousands of dollars and for making the home buying process so transparent, smooth, and quick; we were actually able to close in under 21 days! Thank you all at Veterans United, especially Larry and Anthony!!! You all are the best and, in our experience, the one lender that really cares about ensuring Veterans are really taken care of rather than just taken advantage of. I can't tell you how many lenders told us they care about Veterans and then turned around and quoted the most outrageous interest rates and closing costs...and we have excellent credit! We will definitely continue to use Veterans United for any future home buying needs and will recommend Veterans United to family and friends. You all provided us with the best home buying experience ever, thank you so much for everything!!!

5 out of 5 Stars
Would Recommend

Amazing experience being first time home owners! The pressure we thought we would be under was nothing compared to the horror stories we've heard from friends and family purchasing homes with other lenders. We're extremely happy with Veterans United!

5 out of 5 Stars
Would Recommend

From day one Cody and Paul were very helpful. In fact I let them know that if it weren't for all the help and support they gave us we, would have given up on the whole process. I had to work while not having a place to call home, we moved from Japan and were staying in a hotel this this whole process. Again we are thankful for having this awesome team Cody, Paul, and our realtor Monica that guided us thru something new and kinda scary experience. I will recommend this amazing team to everyone I know that lives or plans to move here, along with any active duty military members pcsing to lackland( where I work). Again thank you guys

4.5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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The process was very different than I remember, but of course times are changing. Prior to our file going to underwriting Angela DeBill worked with us to fine tune our packet. She was amazing. I remember the week prior to closing she called me on the phone with encouraging words. Angela stated that this was her week to stress for us, and that her team will be working all the way up to closing to make this happen, and it did; flawlessly.

5 out of 5 Stars
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5 out of 5 Stars
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all's well thanks to every one for the help and patients,gift's, thanks.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The process was very smooth, and my Loan Officer was great to deliver his initial promise. The Staff and service quality was great

5 out of 5 Stars
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As a first time home buyer, the Veterans United team made the home buying process quick and painless.

5 out of 5 Stars
Would Recommend

The team was great! They worked with me for over 9 months to bring this dream into reality. THANK YOU!

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5 out of 5 Stars
Would Recommend

As a first time home buyer, my experience with Veterans United Home Loans was simple and stress free. Everyone I worked with were professionals. During my home loan approval process, I was kept well informed.

5 out of 5 Stars
Would Recommend

Joel was super friendly and guided me through the process, so that I can accommodate this loan! I appreciate all he has done!!!!!

5 out of 5 Stars
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wonderful experience for me and outstanding performance from all personnel at Veterans United I came in contact with.

5 out of 5 Stars
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from the beginning to the end, I was very appreciate with their knowledge and assistance.

5 out of 5 Stars
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5 out of 5 Stars
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Veterans United Home Loans made the process very simple.

5 out of 5 Stars
Would Recommend

Tiffanie was amazing to work with and made the process smooth and stress free

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,124 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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