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What differentiated VU from the rest was the personal attention my loan agent was willing to give me in answering my questions, giving me a good faith estimate on my loan, which other lenders did not do. VU gave me a great competitive interest rate, waived processing fees other lenders charge, and continued to assist me through closing. Our Loan Estimate numbers were off at closing and VU made the numbers right at the end giving us a credit. VU went above and beyond. We even received some small gifts that were a nice touch at the end of the deal. We felt personally taken care of and not just a number. I definitely made the right choice going with VU.