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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,124

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 1,124 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

The company in itself was great to me and my family. However there were a lot of moving parts our loan specialist in the end was terrible.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Jaime P.
5 out of 5 Stars
Would Recommend

Paul and James (jimmy) helped us with all the paper work. They were both very helpful we would HIGHLY recommend them!

4.5 out of 5 Stars
Would Recommend

There seemed to be a transition in the company that made communication at the end of the process more difficult.

5 out of 5 Stars
Would Recommend

I was surprise it was very easy to obtain the loan

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
1.5 out of 5 Stars

It took months and months to close the deal that should have been a quick low risk loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

my team was phenomenal always quick responses to all my questions or concerns and everyone was so pleasant friendly professional and knowledgeable.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We would like to thank everyone that helped us get us our own home.

5 out of 5 Stars
Would Recommend

It was 10 times better with my bank. And faster also.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was the best experience for my wife and I. Cody and the team were extremely helpful. I will definitely recommend to all my family and friends.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tiffanie and Angela were the greatest people that I could have worked with and I will gladly recommended them to all of my friends that are seeking a new home loan.

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5 out of 5 Stars
Would Recommend

Great service, answered all questions and concerns. Very professional.

5 out of 5 Stars
Would Recommend

Tiffanie and her team were extremely dedicated and committed to helping me purchase my new home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had a wonderful experience with the entire process.

4.5 out of 5 Stars
Would Recommend

What differentiated VU from the rest was the personal attention my loan agent was willing to give me in answering my questions, giving me a good faith estimate on my loan, which other lenders did not do. VU gave me a great competitive interest rate, waived processing fees other lenders charge, and continued to assist me through closing. Our Loan Estimate numbers were off at closing and VU made the numbers right at the end giving us a credit. VU went above and beyond. We even received some small gifts that were a nice touch at the end of the deal. We felt personally taken care of and not just a number. I definitely made the right choice going with VU.

5 out of 5 Stars
Would Recommend

Very easy and you can ask as many questions as needed at almost any time of the day. Very friendly and keeps you up to date on what you need to complete and where you're at in the loan process.

5 out of 5 Stars
Would Recommend

The staff of Veterans United (all with whom we interacted throughout the entire home-buying experience) made it a truly exciting and wonderful time in our lives. We would recommend VU without hesitation to anyone interested in purchasing a home.

4 out of 5 Stars
Would Recommend

More Reviews

See all 1,124 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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