Our refinance experience with Veterans United was exceptional. Kris, our loan officer, demonstrated consistent patience and transparency, and successfully guided us through approval despite my husband’s high DTI ratio. He remained attentive throughout the process, even notifying us personally when the funds were wired to the title company. Alexis, the loan coordinator, provided excellent support by ensuring all documentation requirements were met promptly. The level of service delivered by the entire Veterans United team far exceeded that of our previous lender, Bank of America, with whom we initially had a very poor experience. We highly recommend Veterans United.
Veterans united assigned a wonderful team to educate and help me with obtaining a home.
I thought my team did an exceptional job. Nearly every question I had was answered in a timely manner. They were prepared to help us get set up with all of our moving needs for our new home. I have nothing negative to say about my home buying experience because they made it so easy for me.
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
At my closing with the title company, we discussed the misconception that VA home loans are unfavorable or "hard to work with". I had always thought that sellers prefer to go with traditional funding over VA, but with how seamless my buying process was, that just doesn't make sense to me. With nearly all of the document signing being done online the communication between all parties was exceptionally efficient and convenient. I really appreciate how everyone on my team at Veteran's United touched base with me along the way and made sure I was aware of what was needed from me, and when. I feel like we all completed our tasks quickly, which kept the process rolling steadily. It was a month from offer acceptance to closing - and never felt scary or overwhelming. This was actually my second time using Veteran's United, first being in 2011. I had a good experience both times but the ease of online document signing made this experience stand out and far exceeding my expectations. I highly recommend Veteran's United!
This was such a smooth process. Everyone was on top of everything and I didn’t have to wait for responses to my questions. It felt like we mattered. The customer service experience was EXCELLENT!
Ready to see for yourself?
Experience first-hand why 353,106 homeowners give us a perfect score!
Zach was informative, understanding and patient. I would definitely recommend Veterans Loan to all my friends, family etc.
Lance Nilson, Anthony Graziano, and the rest of the Veterans United team were absolutely amazing and did everything they could to help me get into my first home! Thank you so much!!
This Veterans is my first time purchasing a house and United made my experience extremely easy. The step by step video instructions/information was extremely helpful, especially when it came to understanding the paperwork.
I’ve heard so many horror stories from others surrounding the purchasing of a home. My experience with Veterans United was the opposite. Veterans united made my home purchasing experience a no hassle process. I’ll definitely recommend Veterans United to my friends, family and associates. My only regret is not taking this step earlier.
Ready to see for yourself?
Experience first-hand why 353,106 homeowners give us a perfect score!
Always we’re on hand to answer my questions.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
VU worked wonders for me. Josh and Meghan (The Dream Team) worked with me and my Not-So-Great credit to get my family in our dream home. They remained patient and professional thru out the entire process. Can’t thank them enough for all the hard work.
Thank you guys for getting our dream home you guys rock ❤️. Thanks everyone from Veterans United you have made my dreams become a reality.
