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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,124

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,124 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Is the first time I buy a home, VeteransUnited Homes, help me get through all the process. Is the best for every veteran!!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

You guys trained me even before the loan process started.

5 out of 5 Stars
Would Recommend

We were very pleased with the loan specialist that took care of all the questions we had. We were treated like family. Very caring and patient with our needs!

4.5 out of 5 Stars
Would Recommend

Tiffanie was amazing,and kept me felling confident dealing with veterans united.She is a great asset to the vmcompany..Jake and her are a dynamic duo!!!!! I expect to continue to have a good relationship with veterans united.I work w many military /civilians & will spread the word!Thanks!Regards,LeRoy

5 out of 5 Stars
Would Recommend

The staff were welcoming from the very start of our journey with Veterans United.

4 out of 5 Stars
Would Recommend
2.5 out of 5 Stars

Rarely return calls, texts, emails

5 out of 5 Stars
Would Recommend

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jessica and Paul were amazing to work with! Made the process so easy!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Paul and his were professional, honest, and got the job done in a timely manner. I would highly recommend Paul Perez and Jake West.

4 out of 5 Stars
Would Recommend

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

5 out of 5 Stars
Would Recommend

They told me exactly what I would be expecting as far as cash to close and what I’d be paying for.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Very frustrating and stressful, but complete.thank you,ray

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,124 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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