Subject: Heartfelt Thanks for an Outstanding Homebuying ExperienceDear Veterans United Team,I want to extend my sincere gratitude to each of you for the exceptional support and care you provided throughout our homebuying journey. As first-time buyers, my wife Lisa Chacon and I were navigating unfamiliar territory—but thanks to your guidance, we felt informed, supported, and genuinely cared for every step of the way.• Joseph Sepulveda – Your leadership set the tone for the entire process. You were our first point of contact, and your professionalism and clarity helped us build trust from the start.
• Keagan Phipps – Thank you for stepping in as Transaction Coordinator and ensuring everything stayed on track. Your attention to detail and responsiveness made a real difference.
• Mikela Olivo – I know you played an important role behind the scenes as Joseph’s assistant. Your contribution didn’t go unnoticed, and I appreciate your part in the team effort.
• Alyssa Aylor and Sarah Barba – I truly enjoyed our pleasant conversations. Your warmth and professionalism added a personal touch that meant a lot to us.This was more than just a transaction—it was a milestone for our family. You helped us overcome obstacles, kept our numbers within budget, and treated us with the kind of respect and care that’s rare in today’s world. Your communication was excellent, your teamwork seamless, and your commitment to our success deeply appreciated.From the bottom of our hearts, thank you for helping us make this dream a reality.Warm regards,
Erasmo and Lisa Chacon

Joseph from the day that we meet face to face took charge of are needs to be able to get a new home. We owe Joseph a great thanks for his hard work with us my God bless him and his family 🙏🙏🙏🙏

Thank you Joseph, it was great working with you and your team.

Joseph and his team are fantastic! Keep up the great work. We appreciate you making our home-buying experience so enjoyable.

To Joseph Sepulveda, his amazing loan team at Veterans United, and my Home Buying Concierge moving team—thank you from the bottom of my heart. You all carried me through one of the biggest milestones of my life.Because of your dedication, patience, and excellence, I’m not just in a house—I’m in my dream home. You reminded me that with the right team, obstacles turn into stepping stones, and dreams turn into keys in your hand.This journey wasn’t just about paperwork and moving boxes—it was about faith, trust, and having people who believe in the mission. You made me feel seen, valued, and supported every step of the way.Here’s to more dreams fulfilled, more doors opened, and more veterans walking into the homes they deserve. 🏡💫

Joseph did amazing. He went above and beyond explain things to me and helping me understand the process.

Excellent loan officer, very patient and understanding and made everything super easy for new home buyers to understand.