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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

271

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
214
4
46
3
7
2
1
1
3

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5 out of 5 Stars
Would Recommend

Great!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United made the entire home buying process a truly pleasant experience through outstanding service and support!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Great service, Helpful staff. Fast and stress free process.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United until my friend recommended them. And boy am I glad he did! I was able to purchase my home in 30 days. Their knowledge and expertise made my journey of buying an home unbelievably easy. They walked me through step by step. Thank you Veterans United!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

There is a statement that Paul Perez used consistently ”I got you” and when he said it, I knew he meant it. He took care of me just as he would take care of his own family. He set me up with Lissa Navarro and Jennifer Lopez who also share the some work ethic as Paul. I felt like I was in good hands through the entire process. If you are a veteran and your looking to buy your forever home or looking to refinance it I would highly recommend Veterans United Home Loans San Antonio. To them you are not just another number or family!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

We had been putting off refinancing because my husband and I travel a lot and just don’t have the time. I am so glad I reached out to Veterans United. Their staff is amazing! They made the process as painless and easy as possible! I have already recommended them to my realtor friends and will continue to recommend them to our military friends. When you are buying or refinancing; you need a company you can trust; and that would be Veterans United.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

100% Awesome!!!!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Do your research, read reviews and then contact, speak to and work with Veterans United. Within the first conversation you will unequivocally learn that this company operates on a totally different level as it relates to other companies. I interviewed multiple companies before choosing Veterans United, honesty , professionalism, communication, are three characteristics that precede a plethora of qualities that make Veterans United the quintessential personification of a Veterans Best Friend. Loyalty DutyRespect Selfless Service HonorIntegrity Personal Courage You get that and so much more with Veterans United.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

I would HIGHLY recommend Veterans United to any vet. Be upfront/honest about your situation with your loan officer and your loan officer will tell you whether you're where you need to be or what you need to do to improve your chances of getting financed. My credit wasn't too bad so I didn't have many of the challenges others experience. Throughout the process, I didn't feel alone. Between Paul Perez and Jennifer Lopez, I had the support I needed to get to my closing date and get my family into the home we found.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Veterans United has a great team. They all work well together to help achieve our home buying dream. I am so glad we chose them to help us with this major purchase. They took care of us every step of the way. Absolutely outstanding and highly recommended.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

VUHL, Jessica Palmer and Team are the best here in Texas! Jessica and her team made my wife and I feel at ease from beginning to end. We can not thank VUHL and Jessica enough for taking us under their wing and making this process so easy by explaining everything, to be understood by a couple that had never bought a home in the past. We are now in our beautiful home, we were able to celebrate Thanksgiving, Christmas and soon New Years 2018, and lets not forget of all the others celebrations and gatherings that will take place in this new home. THANK YOU!

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Tiffanie with Veterans United is top notch from start to finish. Always willing to do whatever needed to be done and even got involved with things beyond her scope to assist us in making the right decisions. I would highly recommend Tiffanie.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3.5 out of 5 Stars

Just recieved letter in mail stating my loan has been sold to PENNYMAC CORP bank on October 4, 2018.. what's up with that?

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Great team and friendly staff. My husband and I are very thankful for all of their help during this process. Our minds were at ease at all times. With this being the first time buying a home, we were helped when we needed further explanation. The team was always available. Thank you guys!!!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Jessica and Veterans United provided first class service and loan tools from the beginning of the process to the end. She was very responsive and competent. Surprisingly the process went smoother than registering my children for school. I'm very impressed and would recommend them to any fellow veteran to make your home ownership dreams a reality.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

My wife and I could not have asked for a better experience! Paul Perez was amazing throughout the process. From start to finish he was constantly providing updates, explanations, and information that made the process smooth. I felt that Paul and his team had my back and guided me through the biggest and most important purchase in our lives. I have zero regrets and I am beyond appreciative to the entire crew at Veterans United San Antonio. It always felt like I was talking with family!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

It was a pleasant experience and the whole loan process went well.Brannon was the first person I spoke with and he was real courteous and understanding in helping me iron out a few concerns I had.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Very professional and attentive. Great experience!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Is the first time I buy a home, VeteransUnited Homes, help me get through all the process. Is the best for every veteran!!!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

We were very pleased with the loan specialist that took care of all the questions we had. We were treated like family. Very caring and patient with our needs!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Tiffanie was amazing,and kept me felling confident dealing with veterans united.She is a great asset to the vmcompany..Jake and her are a dynamic duo!!!!! I expect to continue to have a good relationship with veterans united.I work w many military /civilians & will spread the word!Thanks!Regards,LeRoy

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

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See all 271 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.