Skip to Content

San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

305

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
243
4
50
3
7
2
2
1
3

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 111 Air Force service member reviews

Clear Filters

2.5 out of 5 Stars

Be prepared for the process to take considerable time to approve and be prepared to wait.

Response from Veterans United

Thank you for your advice Rosalie. This is excellent information for home shoppers to know. Some loans are more complicated than others, and can lead to a longer than average closing time. Regardless of the type of loan, we have the expertise to assist in each step of the process. We also have a dedicated Client Advocate team here to assist Veterans during and after a home purchase. Please contact us if we can be of any assistance to you in the future.

5 out of 5 Stars
Would Recommend

If you choose to go with Veterans United they will make the process very easy for you. Everyone that we worked with had very positive attitudes and energy. Very good option to go with.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The best home buying experience I have ever had. Jessica and Jennifer were wonderful to work with.

Production Manager: Jessica Palmer

NMLS# 527704

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Veterans United staff was with us every step of the way through the financing journey. They made sure that we understood what was going on and what was needed. Courteous, helpful, professional people.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Best overall experience by far! Mr Perez exceeded all my expectations. His professionalism, patience, expert knowledge and diligence is impressive. This is not my first, second nor third home purchase. He delivered personal but professional service to me as a customer, treated me as a family member. Mr Perez, gave me honest advice and information that was in MY best interest. My next purchase and whether it’s for myself, family and/or friends I will always recommend Mr Perez. This purchase was special to me as I progressed in this journey, I did not feel alone. I trusted Mr Perez and the team with this process and there are no words express my gratitude to him and to Veterans United. This was meant to be...thank you so much.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Mr. Perez and Mrs. Lopez was the key team members that I dealt with during my loan process, and both were always willing to assist in what ever I needed help with or lead me in the direction I needed to go for help. I can't praise Mr. Perez and his team members at Veterans United enough for making my journey of buying my home an enjoyable and pleasant experience.sincerely,Carolyn Morgan

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

One of the reasons we were hesitant about applying for a home loan was not wanting to relive the experience of a previous purchase. The moment I reached out to Veterans United and talked to Paul, all those concerns disappeared which led to a very stress free process. I would definitely recommend Veterans United and will not hesitate to call them when we are ready to purchase another home.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Overall great experience. We appreciate your ability to streamline the VA loan process for servicmembers and veterans alike.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United was an extreme pleasure to work with. Their professionalism and dedication is exceptional. You can tell you are working with prior military the instant you engage in communication with this organization. I will use them again on my next house.

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

I have never had the pleasure of working with such amazing people and am truly grateful for the experience that the employees had regarding completing my loan. They went above and beyond my expectations and were there for me any time day or night to answer any of my questions and walk me through the process. There were no suprises, no shady fees, and the employees were compassionate and helped me save money every step of the way. I highly recommend this company to all veterans who are looking to purchase a new home. As stressful as buying a home can be, I was constantly reassured and kept informed. They worked with me and my anxiety with compassion and understanding. They helped me save money on insurance and what I should expect to spend. Hands down, the best loan company ever.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

Veterans United were great to work with. The staff is on top of their work. They were very professional and accommodating.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Outstanding work. Process was very smooth and detailed. A1 service.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

This was our second home buying experience leveraging our VA benefits, and our first time with Veterans United. Veterans United streamlined the entire process, including the Texas Veteran Home Loan application, and we were able to complete the application digitally, and upload required documents (encrypted) from home, as time permitted - no missing work or driving around to hand deliver documents. That said, anytime we needed to talk to our loan specialist or real estate agent, we could reach them, even after hours with any questions we might have had along the way. The entire team was great, and Jessica Palmer (Loan Officer) and Bobby Middleton (Real Estate Agent) were top notch, professional and personable. Highly recommend Veterans United to any vet looking to utilize their VA Home Loan benefits. V/RBranden H.MSgt (Ret)

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United out performs every other VA lender in my opinion. This is the best lender for VA Loans. Far better than USAA. And I love USAA.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Great people, very helpful. They really worked with me so I could understand every step of the way in owning my own home.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Thank you Veterans United! You are awesome!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

This is the second time utilizing Veterans United as a lender to purchase a home and once again I am very pleased with the support I have received. They support Veterans and regardless if you choose to go with them or not, they still provide you knowledge and assistance for you to make the best choice possible for your purchase.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Without Veterans United, we would not have been able to purchase our home. The staff was knowledgeable and presented professionally. We were involved in all phases of this process, Jessica was always available to assist with our questions. I highly recommend this team at Veterans United to all veterans needing assistance. Top notch!

Production Manager: Jessica Palmer

NMLS# 527704

Start your journey today!

Let’s Go!

See all 305 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

Get Started Online

Back to Top

Speak with a Home Loan Specialist today
- or visit us at -
3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.