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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

243

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
212
4
25
3
3
2
2
1
1

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5 out of 5 Stars
Would Recommend

This was our second home buying experience leveraging our VA benefits, and our first time with Veterans United. Veterans United streamlined the entire process, including the Texas Veteran Home Loan application, and we were able to complete the application digitally, and upload required documents (encrypted) from home, as time permitted - no missing work or driving around to hand deliver documents. That said, anytime we needed to talk to our loan specialist or real estate agent, we could reach them, even after hours with any questions we might have had along the way. The entire team was great, and Jessica Palmer (Loan Officer) and Bobby Middleton (Real Estate Agent) were top notch, professional and personable. Highly recommend Veterans United to any vet looking to utilize their VA Home Loan benefits. V/RBranden H.MSgt (Ret)

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United out performs every other VA lender in my opinion. This is the best lender for VA Loans. Far better than USAA. And I love USAA.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Great people, very helpful. They really worked with me so I could understand every step of the way in owning my own home.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Thank you Veterans United! You are awesome!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

This is the second time utilizing Veterans United as a lender to purchase a home and once again I am very pleased with the support I have received. They support Veterans and regardless if you choose to go with them or not, they still provide you knowledge and assistance for you to make the best choice possible for your purchase.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Without Veterans United, we would not have been able to purchase our home. The staff was knowledgeable and presented professionally. We were involved in all phases of this process, Jessica was always available to assist with our questions. I highly recommend this team at Veterans United to all veterans needing assistance. Top notch!

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Outstanding service all around!

Production Manager: Jessica Palmer

NMLS# 527704

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

A+

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Couldn’t be happier. The process was remarkably painless for me. Everyone i worked with at VU was great.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Jessica and Paul were amazing to work with! Made the process so easy!

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4 out of 5 Stars
Would Recommend

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Seamless

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Exceptional experience that was seamless and customer oriented/focused. Answered all my questions and decreased many apprehensions.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

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See all 243 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.