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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
372 reviews
668 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 372 Air Force service member reviews

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Phenomenal experience working with VU! Everyone I worked with was very clear, concise, and courteous. Shoutout to Alyssa A. And Kyle R. For getting us to the finish line on time and answering all of our questions. 10/10 would recommend.

5 out of 5 Stars

Our experience was fantastic! I highly recommend Veterans United.

5 out of 5 Stars

The whole Veterans United Team were extraordinary! Huge shoutout to Jospeh and Alyssa for making the whole process stress free. Great communication on their end, I always was up to date on everything that was going on! Thank you again Jospeh for all your help! And for putting us in contact with an exceptional real estate agent in Lisa. Thanks again to you Alyssa for all your hard work, I enjoyed working with you! It was an honor to have you as our Loan Officer, Joesph. Thanks!

5 out of 5 Stars

Miguel and Keagan we’re excellent. They followed up on all matters and responded promptly. When they needed to research an answer, they did their due diligence in getting the information that was required and providing it back to us. We had a great experience.

5 out of 5 Stars
5 out of 5 Stars

Kyle was amazing to work with. Always responsive and helpful. Made the process easy and as stress free as possible when it comes to buying a home.

5 out of 5 Stars

Kyle & Alyssa & Brittany (My Realtor) were all awesome!!! Very friendly, courteous, and very much professionals. I was a little bit apprehensive in purchasing a home during this madness the country is going though at the moment. If these folks were horses, they’d be Clydesdales, strong, and majestic! Thank you SO much for everything you did.

5 out of 5 Stars

I would absolutely recommend Veteran's United, in particular the team that aided me through my home purchase. Thank you Kyle, Alyssa A., and Nichole

5 out of 5 Stars

Genuinely the easiest closing we've ever experienced. I cannot believe how streamlined the process is, and Miguel & his team worked seamlessly with our agent, Lissa Navarro. We felt informed the entire process.

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5 out of 5 Stars
5 out of 5 Stars

Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!

5 out of 5 Stars

I absolutely enjoyed working with Miguel and Alyssa. There were consistently available, and made a great effort to clarify, and to help us understand what was upcoming, and what was still needed. And furthermore, they never pressured us into anything. They were always honest, and I felt as if they had our best interest at heart always. That means everything in a transaction is complex and costly as a home purchase is.This process is always a difficult one, and I’m very grateful that they were there to help us. Highly recommend them!

5 out of 5 Stars
Photo submission from Teddy M.

Working with Vetrans United Home Loans has been a dream come true. Their commitment, professionalism and passion sets them apart from their peers as a Lender that truly cares about it's clients.

5 out of 5 Stars

We had a great experience with Veterans United.. Joseph and Alyssa did a good walking us thru our loan process. We really appreciated having Joseph show up for our closing. The gift was a pleasant surprise. We would highly recommend using Veterens United.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Overall… this entire team was AMAZING!

5 out of 5 Stars

Danny was a superstar and just all around awesome!! He and his team went above and beyond when it came to assisting us with the purchase of our home. Alyssa and Keagen were great with underwriting and keeping me updated on the status. From start to finish the team worked together to get us to the end. Danny was honest and upfront from the start and I loved my overall experience 😊

5 out of 5 Stars

The entire VU team was excellent!! I wouldn’t buy a home through anyone else!!! Joseph, Keagan, and the entire team made the process very seamless and their communication was outstanding! Can’t say enough good things

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Experience first-hand why 1,215 homeowners give us a perfect score!

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5 out of 5 Stars

As nervous first time home buyers, we truly appreciate how Joseph, Alyssa, and Victoria communicated with us consistently and effectively.

5 out of 5 Stars

I had a great experience using the Veterans United crew! Highly recommend and I will use them for any future purchases.

5 out of 5 Stars
3.5 out of 5 Stars
5 out of 5 Stars

Working with Kyle and his team was hands down the best home buying experience we could have asked for. From start to finish, their team was professional, responsive, and incredibly knowledgeable about the VA loan process. They made everything feel simple and stress-free, answered every question quickly, and kept us informed at every step.What really stood out was how much they genuinely cared. We never felt like just another file, they took the time to explain our options and made sure we felt confident in every decision. The entire process was smooth, organized, and efficient.If you’re using a VA loan, I can’t recommend Veterans United enough. Truly a top-tier experience.

5 out of 5 Stars

Miguel and Alyssa were amazing throughout the process. Anytime I had questions or concerns, they were prompt and there to answer and put me at ease.

5 out of 5 Stars
5 out of 5 Stars

The team at Veterans United were helpful on many levels and stuck with us through a process that frankly, I don't always understand. A great team for financing or refinancing a home. Responsive, informative and professional.

5 out of 5 Stars

Miguel and his team were fantastic. They answered any questions I had quickly and were overall just on it when it came to getting everything taken care of.

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