My encounter with Eric and Caitlin in processing my loan application to buy a property has nothing but exceptional and stress free. They responded with no delays with all my emails and phone calls from thousands of miles away .., I cannot ask for more efficiency throughout the entire process of applying for a loan to buy a house. Thank you..
Scott Hutto is amazing! Must keep him around and give him a giant bonus. I’ve used him for 2 Mortgages/Refi’s. I’ll use him again on my next purchase!
As a first time home buyer. I didn’t really know anything about the process, but everyone that helped me at Veterans United (Danny, Natalie, and Briana) made everything so seamless. They’re super organized and they communicate evrything at a timely manner.
The team was very responsive, professional, friendly, honest, and just a great group of people to work with! They made buying my first house an enjoyable and easy process! I would highly highly recommend Veterans United to anyone!
Awesome Handle our account with Care and concern. Max and the team knocked it out the box. Thank you so much for helping Us Succeed.
-Mickey-
From opening bid to closing in 23 days. That speaks for itself.
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I had an outstanding experience with Veteran United. From start to finish, the team was professional, knowledgeable, and truly committed to helping me through the process. They took the time to explain everything clearly, answered all my questions promptly, and made what could have been a stressful situation feel smooth and manageable.
Their dedication to serving veterans is evident in the way they operate—with integrity, respect, and genuine care. I felt supported every step of the way and never rushed or overlooked. If you’re looking for a team that is reliable, efficient, and truly understands veterans’ needs, I highly recommend Veteran United.
Thank you for your excellent service and support!
My team was great. Ryan was fantastic. I challenged my team with such a short closing date and everyone earnestly stayed on top of it and we closed in less then 30 days!
Outstanding refinance experience with Veterans United. Lily was incredible from day one-clear, responsive, and made the entire process easy and stress-free. She kept everything on track and explained each step in a way that built real confidence. Sara was also fantastic, ensuring the closing went smoothly with no surprises. Professional, supportive, and efficient from start to finish. I would absolutely recommend Veterans United to any veteran considering a refinance.
Very professional. VU had an offer my other two lenders could not beat! This is our first home. My fiancé and I are happy to start our family! #ProudVeteranHomeowner
I would not recommend veterans united they do not look out for needs of veterans. I headed out to tobi Clifton several times, but no email, call, text. Back. When i asked questions none where answered. This was the worst decision I have made in life trusting things company with my needs. The services were piss poor id never work with Tobi again I do not want anything to do with Veterans United
Response from Veterans United
Hi Joshua,
I’m really sorry to hear how strongly you feel about your experience. Not getting calls, texts, or emails returned and feeling like your questions went unanswered is incredibly frustrating, especially when you trusted us with something as important as your home loan. That is not the experience I want any Veteran to have.
Your feedback about communication is serious, and I would truly like the opportunity to look into what happened and better understand where we fell short. While I can’t change how this has made you feel, I can listen and make sure your concerns are addressed appropriately.
If you’re willing, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
Overall, the process was incredibly smooth. The initial process with V.U. started about 9 months ago, and the whole team was understanding of my needs throughout the process. When I had the need for a new realtor, the team was hot on the case to find someone who could help and negotiate on my behalf.They secured me a loan at below current market rate and I feel like I'm getting excellent value from the arrangement.
Wendy Edde, Rachel Amarino and the rest of the team were amazing and super helpful especially since it was a first time home purchase!
Thank you Max, Jill and the rest of the team. I appreciate all your help.
Everyone who I worked with during this process such as Tonga, and Scott were amazing. They made the process seamless. Please put them in more positions of influence! They are the absolute best!
Veterans United served us with nothing but kindness and in a timely manner. We never expected for the process to go that smoothly and efficiently.
