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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469 Navy service member reviews from West Virginia

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5 out of 5 Stars

My husband, the Veteran, and me had the best experience with our Loan Officer, Jerry Landrey and his Loan Coordinator, Grace Walther!! They were both so professional and gave easy instructions on all forms needed, by giving us a checklist. They were great at answering any questions that we had. The whole process was a joy because these two were fantastic!!! I will definitely refer VU to other veterans!!! And I will recommend Jerry and Grace to them!!! I give them a grade of A++.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

I can't say enough good things about Veterans United and the way they walk you through every step of the process of buying your dream home!! From getting you pre-approved, getting your loan together, helping you with getting your utilities turned on...just everything!! I would tell every veteran to use Veterans United!! They are wonderful!!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

The entire experience was awesome! It was so fast and easy. I am a first time buyer and was guided through the entire process. I would definitely recommend Veterans United.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

4.5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

This is the 2nd time I have used Veterans United and again they did not disappoint.
Communication is key.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

3 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

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4.5 out of 5 Stars

Sometimes hard to get on phone

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4 out of 5 Stars
4 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

It was great working with the team we had working on our Loan. I would recommend Veterans United to anyone looking to purchase a home. They kept us informed about everything that was going on. Thank you so much for all you did for us.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Our home buying process was far from normal and took almost 600 days (by no fault of Veterans United), but Veterans United (Rachel) stuck with us the whole time and made sure we didn't get lost or forgotten.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

They made the process so easy.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars

Easy to work with. Knowledgeable and helpful.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

Ready to see for yourself?

Experience first-hand why 353,770 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The team members function well as a unit and getting things done in an efficient manner meant an awful lot to me. Great folks to work with. This is my last home..as i'm 77 years old now and will not see the last payment on this home. But, it was great working with everyone that helped me into a home I can now easily manage and not have to spend my days looking at a retirement home...THIS is my retirement home.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Veterans United came through with flying colors when other banks were nitpicking small stuff that was not truly relevant. I appreciate the gifts and will put them to good use. The through was used on the flight to West Virginia during a sleepless night in the airport floor, so thank you for that warmth provided there. Thanks for your support to get things done in a timely manner as well. Good group of hard-working people. Much appreciated by my wife and myself.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Very smooth process and the Veteran’s United team was very accessible and accommodating!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Everyone was always So So Helpful. Answering all my questions. Super nice. Quick. I would absolutely use Veterans United again. And would recommend to anyone. .. loved all my team.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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