Ryan, Josh, and Jordan did an incredible job from start to finish in making my dream home purchase effortless. They communicated clearly and guided me every step of the way. They are truly a blessing and an amazing team to have in your corner. I would and will recommend Ryan and his team
The VU team was incredibly helpful, making sure that I was aware of any unresolved issue. They were proactive and made sure that a few very difficult issues were resolved with minimum disruption.
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Wonderful experience from start to finish.
It was an awesome experience easy and Veterans United was outstanding every step in the flawless process.
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Be more specific with documents needed.
Response from Veterans United
Hey James,
Thanks for your feedback about the document process. I completely understand how important clear communication is when you're gathering everything needed for your loan. At this point, since your loan has already closed, there shouldn’t be any additional documents required.
I really appreciate you taking the time to share your thoughts — feedback like yours helps us make things smoother for future homebuyers. If there’s anything you’d like to talk through or if something still feels unresolved, you can always reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. CST.
We purchased our first home and could not have done it without Veterans United! The entire team, especially Kevin Reichert, the process was painless and gave us our dream to put down roots as a military family.
My VU team went above and beyond to help my family and I! 10/10 would recommend
David was great
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Experience first-hand why 353,746 homeowners give us a perfect score!
The team worked in concert like a symphony, excellent experience.
Randee Barr as extremely professional, and on top of every issue with no downtime, she is really there for you and understands the issues that may concern you and deals with him right away, she is what you call a true professional I will recommend her to anyone.
During the process of purchasing my new home I had all kinds of obstacles to over come and the entire Veterans United staff went above and beyond to make sure everything was taken care of and was very prompt with answers to any questions I had. They also set me up with one of the best real estate agents a first time home buyer could ask for. Very thankful for them.
The whole team from Josie to Erin were fantastic! They made the process seamless. I would highly recommend them to my friends and will be back if we ever decide to purchase another home in the future.
Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!
If someone is borderline on approval then the appraisal should be held off until approval. People with borderline applications can’t afford to waste money on an appraisal that goes to waste if they’re not approved. During the closing process no one told me what I had to bring. I had to contact the title company to find out they needed a cashiers check. Alex was great. Beth needs to do a better job of acting like she cares. But overall, I know they had to work hard for my approval and they got it.
Very smooth and straight forward process.
You guys have been awesome since day one,.I had no idea what to expect, but y'all made it a walk in the park. Thanks for everything.
My experience with Veterans United has been outstanding. Madison Yant, my loan officer went above and beyond to help me and see my journey to the end. Rachel assisted me in obtaining the documents needed for my loan. Madison is the best.
