As first time home buyers, my loan officer and loan team made everything very easy to understand, and explained everything if it was unknown during our process, as well as kept us updated as things were either getting done or if they needed to be done, this team took a lot of stress off our shoulders as we made our move and during our home buying process.
This was honestly the best process I've ever had. Joseph, Alyssa and the rest of the team (I can't remember all of the names) are phenomenal. I'm telling other Vet buddies of mine about VU and Joe's team. Truly can't say enough! I'll say this, between my realtor and Joe's team, I felt at ease in letting them do their thing. That might not be a good thing, but I trusted them to do right by me.I will say the negative is the website's message about using cookies won't go away and blocks part of the page. This is even worse on a mobile device.
Absolutely amazing experience! Miguel and Alyssa at Veterans United went above and beyond to make the process of buying my first home smooth, stress-free, and even enjoyable. From start to finish, they were professional, knowledgeable, and always available to answer my questions. Their guidance made everything so much easier to understand, especially for a first-time homebuyer like me. I truly felt supported every step of the way. I honestly wish I could give them a 100 out of 10! Thank you both for helping make this dream a reality.
The VU team was thorough, efficient, courteous, and timely with all my questions and concerns. The VU phone app worked pretty well, which was a nice surprise. Alyssa Aylor was superb as she helped guide me through the process, answering my questions that I had throughout the entire loan process. Five stars for her and her team.Hoo WooCheers
Moved to TX from Michigan! Couldn’t decided between two LO. Decided to go with the Husband of our Relator. BIGGGG MISTAKE. Once we fired them, we contacted Kyle R. We said “Kyle we are 11 days from closing can you keep this on track”? Kyle answered our call at 8:30pm and said YES! He not only made it happen, he did it with CONFIDENCE KINDNESS ASSURANCE CLARITY EASE AND WE CLOSED. Kyle actually had us CTC 4 days earlier then our scheduled closing but we chose to keep original closing date due to Sellers needs! This was a complete mess, unstructured, too many hands in the pot deal with our first Mortgage Company. We prayed and finally my husband said “BABE CALL KYLE I HAVE PEACE IN ALL IUR CONVERSATIONS”! It was a breeze! Kyle even came to our closing with an American Flag. My Husband said “no better gift”! If you use Kyle I swear he will have you at ease and you will close with peace of mind. We will absolutely refer Kyle to all.
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Veterans United was excellent. This is my third home purchase and by far this was the easiest one. Everyone was courteous, knowledgeable and willing to deal with my wife and I for over two years. They completed against other lenders and made the best sense for my family to utilize to secure our forever home.
Veterans United was literally our knight in shining armor. We were a week away from closing on a property when they checked in on us. We found a lender that seemed impossible to beat so I never checked in with united because on a past property I liked the numbers with the other lender. Well… when they reached out we decided to give them all the info the property we were closing on and wow did they amaze my husband and I. They beat the closing cost- the rate- they did it fast and we still closed on our closing date even though we switched a week before! They answered all of our questions fast and thoroughly. They genuinely care and I’m glad we got to close with them.
