Derek Kriegshauser was incredible to work with. The entire loan process was smooth from start to finish with absolutely zero complaints. He was extremely responsive, knowledgeable, and made everything easy to understand. Communication was clear and timely, and I always felt confident things were being handled correctly. I couldn’t have asked for a better experience and would highly recommend Derek to anyone looking for a loan officer who truly knows his stuff and cares about his clients.
Great service and people. Very professional.
Was very easy to get in contact with everyone I needed along the way, very helpful, understanding and human staff to talk to. Over all 10/10 experience.
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
They went above and beyond.
Amber and Chad were incredibly helpful through the entire process. Buying a home is extremely stressful at times but Amber was very patient and kind. She handled the entire process and made it really easy for me and was quick to answer any questions. I recommend all veterans buying a home to go through veterans united! Im so glad I didn't do this without them!
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A team that is truly beside you every step of the way.
Kyle and Megan worked as a team to make my homebuying experience so much easier than I expected. I'll definitely recommend them personally to veterans I know who are looking to buy a house.
Been very helpful and know
Phenomenal experience i had with the team that helped me. Thank you soo much Ashley, Nicky, Matthew , Olivia and the rest of the vu family. They went above and beyond we closed and moved in start to finish 3 weeks. It was amazing
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Veterans united is awesome. They help you out with every step. My realestate agent loves to work with them. This is my second home and a refinance with them. I won't work with another company. Every last person has been great with me. They make calls for you if you can't do it. They will help you get the correct utility companies.
So far, the only complaints I have are the extra fees (which are an unfortunate consequence of dealing with any lending institution) and not being adequately informed of the procedures for filing a claim on the warranty I purchased with my home.My HVAC system went out within a few months of purchasing my house. Because I didn't know the correct process for filing a claim, I was refused the warranty coverage I paid for. It cost me an extra $11,000.
The process was made easy and painless
As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
I appreciate Robs professionalism, and help. Always there when I needed him, every step of the way.
