They made what i thought to be impossible, possible
My wife and I appreciate Tommy breaking the loan process down from start to finish putting our minds at ease.
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
Veterans United made my home-buying experience remarkably smooth and stress-free. Their team demonstrated exceptional professionalism, guiding me with clarity and confidence at every step. I felt genuinely supported throughout the process, thanks to their consistent communication and empathy for my situation. They handled every detail with precision, making a normally overwhelming journey feel manageable and even uplifting. I strongly recommend Veterans United to anyone seeking a trusted, high-caliber partner in the home-buying process.
Poor communication would not return phone calls text messages
Response from Veterans United
Hi John,
I’m really sorry to hear you couldn’t get your calls or messages returned. You deserve clear communication, and I’d like to look into what happened. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com so we can help.
Team at Veterans United were extremely helpful and answered all of my questions. Closed on our house in less than 30 days.
Very thankful that I went through the Veterans United team to get our loan. Very pleased with the outcome. Thank you, Jill, Mike, Neisha, Andrew, Shane, and Kendra!!
Great communication, effort and very personable. It felt like Daniel was helping a member of his family. We greatly appreciate his help in our refinancing.
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Amazing people to work with. Our original purchase and our refi were so easy for us. No issues at all. Communication is perfect.
Easy they were very helpful, friendly and knowledgeable
Outstanding, I will be using VU again on my next move.
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
The team of Derek, Ashlyn, the closer and the rest really helped us get through the process. Always responsive and informative. Changes that came along the way, they really took them head on and at an expedient pace, often same day turnaround on items.I have to really acknowledge Derek as he was ALWAYS available! It was truly exciting and appreciated to work with him. We are moved in and just simply grateful.
DAVID AND HIS TEAM WERE AMAZING THROUGHOUT THE ENTIRE PROCESS!!
