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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,730 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,730 Navy service member reviews

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5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

4 out of 5 Stars

The VA process is very intense. Most business days, 2 to as many as 5, response requests were received in my email. And when you believe you are in perfect shape, and received an all-clear, you receive a to-do requesting your previous months bank statement showing ALL SOURCES OF YOUR FUNDS FROM CLOSING. Would have been a keen idea to tell me to move brokerage $$$ in advance instead of jumping through panic hoops!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

My Husband and I are both Veterans and we moved to an area to be with family. We decided after renting for three months we needed a home. Searching through the Internet trying to find a Veterans loan providers. After researching reviews and backgrounds we called Veterans United. The first call the gentleman was very informative and made me feel welcomed. After we talked we decided to go forward. Next we were contacted by Lance our loan office. Lance was very professional and welcoming. We have not bought a home together and we knew nothing of the process. Lance guided us through everything and set up a team, including realtors in our area. Everything ran smoothly and we felt like the team was working for us at every turn. That was refreshing and a blessing. It helped us focus on our needs for our forever home. Lance Madi and Josh and all the team set up for us were professional and made you feel like family while buying a home. We would highly recommend Lance and Veteran United for paying a home. Thank you so much Lance we love our home and y'all made it possible.
Ray and Donna Lahti

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

This is my 5th home and by far the best loan experience I’ve ever had! The team and yes team, make it easy for you as a customer! While ensuring I receive a competitive rate, they were able to assist with competitive insurance and home services. The app and dropbox are both user friendly and efficient. Sounds weird saying it but I’m pleased with my loan experience!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

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5 out of 5 Stars

This is my second experience with Veteran's United. I initially financed with them, and when refinancing became advisable in my situation I returned to them after carefully reviewing my options. I found them to be an excellent resource in navigating unfamiliar subjects.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Was fantastic. Quick communication anytime I had a question. pleasant eager people to work with!!

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

The entire home owning process was highly intimidating. I knew from the very first phone call that my family and I were in good hands and I had nothing to worry about. The process was made simple and everything I needed to know/do was answered in a timely manner. My family and I moved into our new home within 30days of contacting Veteran Home Loans.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

1.5 out of 5 Stars

Seems like nobody talks to anybody when I call someone I have to explain things over and again I kept getting the scene to do after I already did them several times it was hard to get a pen on what final charges were unfortunately they came the day of signing even title didn’t get their paperwork until the day of they usually should get it a week ahead I just didn’t feel like you guys had my best interest of course that’s business. Your company seems overall not organized and I hope I don’t have a lot of trouble paying my mortgage and it gets lost or miscommunication. Somewhere on top of that you gave me a gift basket and a T-shirt that’s way too small Can’t wear it. Thank you very much.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

He was very professional and stayed on top of things. Just

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

We are thankful for VU.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Very productive service walk me through every phase of transaction

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Veterans United was great to work with. They offered the most competitive rates and terms and were always there to help.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I can’t really say enough good things about Robert Sweeton and his team. They were excellent in every way. From day one they kept me informed about what was going on, what I needed to do, and what was gonna happen next. They returned my calls promptly and had answers to every question I had. Amazing team to work with!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4.5 out of 5 Stars

I couldn’t believe how easy it was, it was kind of overwhelming at first, because there were several people reaching out at the same time, but i was informed this was my team and it was smooth sailing from there.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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