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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,155

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 163 Navy service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle and his team were patient and extremely informative. Any question my wife and I had, they responded promptly and thoroughly.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Overall, great loan experience with Veterans United. All the issues that arisen, VU was quick to respond which resulted in closing in time.

5 out of 5 Stars
Would Recommend

Veterans United made the process of buying my home a joyful experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made this entire experience completely pain free. They knew exactly what needed to be done, could answer all of my questions on the spot, and went out of their way to get us exactly what we wanted. 10/10 would recommend to anyone looking to buy a home.

5 out of 5 Stars
Would Recommend

This was my first time buying a home, and I would be lying if I said that I did not go into this process stressing from the jump and expecting the run around. I know that the home buying process can be discouraging, which is one reason I put if off for so long. Working with Veterans United, especially Miguel Rosinski, Keagen Phipps, and Ashley Draven made this whole process anything but difficult and discouraging. Right from the get go I was impressed with the service they provided, the attitude they put out, and the dedication they had to help me through every step of the home buying process. There was never any time I felt that I was not informed as to where we were at in the process, and if they did not have a clear answer at the moment, they got back to me at record speed to update me. Any time I reached out, I either got an immediate answer or a quick call back. I had many questions and called quite a few time for clarification and never once did I feel like I was a burden. Since the first day I started working with this team I have done nothing but brag to my friends and family about how impressed I was with the service that I received. I really appreciate the dedication this team has to their customers, and I would without a doubt recommend them to anybody seeking to utilize their VA loan. This was a 10/10 experience and if I buy again any time in the future, I already know who I am going through. I am grateful for being able to work with this team and could not be any happier with my first home purchase.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle was great from start to finish. He replied quickly and always had an answer. I would definitely recommend him.

5 out of 5 Stars
Would Recommend

Keep up the outstanding work! I will be sharing my experience with everyone!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

First time buyer, good people easy to work with help when you need it.

5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

5 out of 5 Stars
Would Recommend

Just an overall great experience. The team works really well with each other and was outstanding. I am wowed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I'm incredibly grateful to Miguel, Alex, and the Veterans United team for their exceptional support during our home buying journey. Their professionalism, expertise, and genuine care made the process smooth and reassuring. Knowing it was veterans helping veterans added a special touch to the experience. I highly recommend Miguel, Alex, and the team to anyone in need of mortgage services. Thank you for helping us achieve our dream of homeownership.

5 out of 5 Stars
Would Recommend

I will highly recommend Joseph. If we ever buy another home we will contact Joseph. Love the flag. Great service Joseph, Thank you!!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had a fantastic experience with my loan team, and I want to express my gratitude for Joseph Sepulveda's outstanding support. Highly recommend!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had an amazing team that helped me find and buy the perfect house as well as get everything set up for when closing day came, thank you so much Alea, Dani, Jennifer, Keagan, and Lauren! I couldn’t have had a better team.

5 out of 5 Stars
Would Recommend

The first lender I worked with for three months and could not get a pre-approval…😩
Alea and the team got me a pre-approval in less then 2 hours and I moved into my beautiful home in less then 30 days!!!!👏👏
Alea asked me what did I want and the team delivered ☺️

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 1,155 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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