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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
207 reviews
664 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 207 Navy service member reviews from Texas

5 out of 5 Stars

Very pleased with my experience . We had a great team that helped us every step of the of the way and made our home buying experience as stress free as possible. can’t say enough on how happy we are with the team we had

5 out of 5 Stars

Miguel and Alyssa provided exceptional support throughout a long and challenging loan process. Their consistency, patience, and clear communication made a significant difference. Because of their work, my son is able to remain in his home and stay at his school, which provides important stability for him. This wasn’t just a transaction — their efforts directly protected my family’s routine and security. I’m genuinely grateful for the level of care and professionalism they showed from start to finish.

5 out of 5 Stars

Miguel Rosinski made the entire process easy and stress free. He was super patient with us - working with us for over a year as Jana and I navigated the housing market. He and his team provided multiple potential loan scenarios, yet I never felt pressured. At the end of the day I didn’t even shop for better rates as I knew Miguel was my guy due to his excellent customer service and communication.

5 out of 5 Stars
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5 out of 5 Stars

Miguel went above and beyond to make sure everything went smooth from pre-qualification to showing up at our closing. Miguel and his people are true professionals one of which was Keagen who helped get everything required from everyone involved into our loan package for underwriting. She showed daily dedication to making sure everything moved along smoothly week by week and we really appreciate her effort in getting us through the loan process as well. Thank you Miguel and crew for your effort and dedication through out the loan process it was very helpful and first rate.
I highly recommend Veterans United San Antonio and won’t hesitate to trust them again future mortgage needs.
Most of all I thank Yahuah TMH for blessing us throughout this process, for leading us to this VU office and I pray he blesses and guides y’all everyday, Ahmein! Shalom

4 out of 5 Stars
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5 out of 5 Stars

I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.

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5 out of 5 Stars

Smoothest house buying experience. Miguel and his team went above and beyond.

5 out of 5 Stars

Was a very good experience was always knew what was going on

5 out of 5 Stars
5 out of 5 Stars

Miguel and Keagan were amazing to work with. They were responsive, even when they were out of the office. The process was fast and seamless. Their rates were competitive without me having to “shop” them.

5 out of 5 Stars
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

5 out of 5 Stars

Very helpful and professional from start till end.

5 out of 5 Stars

October 30, 2025Dear Miguel, Ashly, and the entire team,I want to express my sincere gratitude for the support I received in securing the home loan. The team's professionalism and commitment transformed what is often a complex process into a much simpler experience. The user-friendly online dashboard from Veterans United was an essential tool, enabling me to monitor my loan's progress and clearly understand the next steps.I am especially thankful to Ms. Ashley for her excellent recommendation of a local realtor, Ms. Castillo, for her persistence during the house-hunting phase. Additionally, I appreciated the thoughtful gesture from the Veterans United team that arrived yesterday on our front door, and finally grateful for Ms. Castillo's expert guidance throughout this significant journey.I will certainly recommend your services to anyone in my network seeking a home loan.Thank you once again.Sincerely,M. Johnson

5 out of 5 Stars
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5 out of 5 Stars

Thanks to Joseph Sepulveda and everyone at Veterans United my wife and I are now in our new forever home. All better need to reach out to VU and let Joseph Sepulveda and his team work their magic. Thanks to them we have a home also are real estate agent was Cathy Barge who was VU peared us with she was able to find are forever home she was a blessing to me and my wife Amen.

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5 out of 5 Stars

A simple call got the ball rolling, and got my family into our home. It was great working with Joseph, Alyssa and the Veterans United team. I believe they made the process easier and took the stress away for my wife and I by keeping us updated and answering questions. Without a doubt, I would recommend Veterans United.

4.5 out of 5 Stars
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5 out of 5 Stars

Not only would I recommend Veterans United , I will continue my relationship with VU as long as i can and for any other home loan in the future.

5 out of 5 Stars
5 out of 5 Stars

Everyone was friendly and knowledgeable. They were very helpful too.

5 out of 5 Stars

Veterans United was amazing, made my first time home buying experience extremely easy and smooth. Every member extremely knowledgeable and master of their job.

5 out of 5 Stars

Miguel and his team are fantastic! As first time home buyers they definitely helped us and we’re always ready to answer any and all questions

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