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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

254

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
223
4
25
3
3
2
2
1
1

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5 out of 5 Stars
Would Recommend

Whole staff was professional and exceeded all expectations

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veteran's United in San Antonio has an amazing team who seamlessly worked together to ensure we had a great home buying experience. They expertly answered our questions and addressed any concerns we had in a timely manner. We received credits to offset fees and got great interest rate! We saved THOUSANDS of dollars with VU! And we closed escrow on time and had the loan funded the same day. VU also showed up to our closing at the Title company with gifts! I can't say enough good things about this company and highly recommend their services. Thanks VU for helping us buy our dream home!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Veteran United team were excellent .thank you Jessica,Jake and Angela

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

I would like to recognize all the San Antonio Veterans United location members for the help! Every person we interacted with were extremely helpful along with knowing all the in-and-outs needed to ensure the home buying process was enjoyable instead of stressful! If anyone is in the market for purchasing a home I would definitely recommend them to stop by Veterans United. Thank you VU team for helping with everything!!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

From start to finish they never left your side.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Tiffanie Prado-Ramirez was AWESOME!!! She went over and above in helping me get this loan. My situation was difficult but she never gave up. It took a little longer but she was there keeping me updated every second. Great Job to her and her team. Brave Zulu!!!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3.5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

2.5 out of 5 Stars

Rarely return calls, texts, emails

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

It was 10 times better with my bank. And faster also.

Loan Officer: Joel Sparta

NMLS# 1603832

5 out of 5 Stars
Would Recommend

This was the best experience for my wife and I. Cody and the team were extremely helpful. I will definitely recommend to all my family and friends.

Loan Officer: Cody Carrasquillo

NMLS# 1541138

3.5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

4 out of 5 Stars
Would Recommend

Loan Officer: Joel Sparta

NMLS# 1603832

5 out of 5 Stars
Would Recommend

Loan Specialist: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

Branch Manager: Chris Cano

NMLS# 879294

5 out of 5 Stars
Would Recommend

Loan Specialist: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

I will keep recommending this company, they did an amazing job with our home loan.

Branch Manager: Chris Cano

NMLS# 879294

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Branch Manager: Chris Cano

NMLS# 879294

5 out of 5 Stars
Would Recommend

Cody, has become a lifelong friend and Paul was a combat brother that I never met before and with both of them I notice their srupulous and meticaulous dedication on not just helping me but how they carried themselves..... very beautiful to have them in my life and today is 4th of July and I spent it all alone knowing that their are going to be many blessings in this new custom house I can call home. Thank you very much Cody and Paul... plus Monica Felan my Realtor, recommended Veterans United Home loans.. the best choose I've made since coming back home to San Antonio Texas. Thank you very much...

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

Excellent Customer Service, the staff were friendly and polite. They all new what they were talking about and made the best decisions for me saving me money then my previous lender. Also found a cheaper and lower interest.

Branch Manager: Chris Cano

NMLS# 879294

5 out of 5 Stars
Would Recommend

Everything was upfront and easy. I liked how everything was laid out in a timeline for me and very well organized.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

I was nervous being a first time home buyer with very little knowledge of how everything would work out but the team and loan process was a breeze and helped me to feel less stressed!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

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See all 254 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.