This is the 3rd time I've used Veterans United. They are fast, professional and go out of their way to assist you during your home buying process. During the process, my mother-in-law passed away. The San Antonio office sent flowers and a card to my wife, offering their condolences. Joseph, my loan officer also made himself available over weekends when I had questions. During the process, he was on vacation, Miguel was able to step in seamlessly to assist with an issue with the closing costs that the title company was trying to make me pay, and got the issue resolved. Hands down, the best place for veterans to get through the home buying process.
Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!
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I was minutes away from going insane with the title group we were stuck with; Joseph Sepulveda and his team stepped out from beyond their basic requirement's to assist, explain and engage with all parties to make sure the contract would go as planned. I was skeptical about Veterans United in the beginning, but I am beyond relieved and satisfied with their commitment to their employers. Exceptional! Thank you
We recently had the pleasure of working with the home loan team at Veterans United, and we cannot recommend them highly enough. From start to finish, they went above and beyond to ensure that our home buying process was as smooth and stress-free as possible.We would like to give a special shoutout to Alea Schuyler, our Loan Officer, who was always available to answer our questions and provide us with the guidance and support we needed. Alea even took the time to be present at our closing, which meant a lot to us.Brittany Kendall, the Transaction Coordinator, was also incredible. She was always on top of everything that needed to be submitted and kept us informed every step of the way. We never had to worry about missing a deadline or forgetting to submit something because Brittany had it all under control.Jeffery Kueker, the Loan Specialist, was always easy to reach and provided us with the information we needed about loan documentation needs. He was patient, knowledgeable, and always willing to help.Lastly, Alisca, the Senior Home Buying Concierge, provided great resources and helped make our move an easier process.Overall, we are extremely grateful to have worked with such a fantastic team of professionals who truly care about their clients. If you're in the market for a home loan, we highly recommend Veterans United and their amazing team.
