Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!
I was minutes away from going insane with the title group we were stuck with; Joseph Sepulveda and his team stepped out from beyond their basic requirement's to assist, explain and engage with all parties to make sure the contract would go as planned. I was skeptical about Veterans United in the beginning, but I am beyond relieved and satisfied with their commitment to their employers. Exceptional! Thank you
We recently had the pleasure of working with the home loan team at Veterans United, and we cannot recommend them highly enough. From start to finish, they went above and beyond to ensure that our home buying process was as smooth and stress-free as possible.We would like to give a special shoutout to Alea Schuyler, our Loan Officer, who was always available to answer our questions and provide us with the guidance and support we needed. Alea even took the time to be present at our closing, which meant a lot to us.Brittany Kendall, the Transaction Coordinator, was also incredible. She was always on top of everything that needed to be submitted and kept us informed every step of the way. We never had to worry about missing a deadline or forgetting to submit something because Brittany had it all under control.Jeffery Kueker, the Loan Specialist, was always easy to reach and provided us with the information we needed about loan documentation needs. He was patient, knowledgeable, and always willing to help.Lastly, Alisca, the Senior Home Buying Concierge, provided great resources and helped make our move an easier process.Overall, we are extremely grateful to have worked with such a fantastic team of professionals who truly care about their clients. If you're in the market for a home loan, we highly recommend Veterans United and their amazing team.
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What separates Veterans United from the rest is the level of Customer service and professionalism. Being a Veteran it opens up alot of doors when it comes to leanders and i was very shocked to say the least how the poor quality of Customer service i was receiving from other Major leanders.. especially ones you would think would cater to the Veteran community.. with the big ones I was getting the feeling that we were just another number..couldn't always get in touch with the loan officer..got more questions than answers from them that really suprised me since going into this the wife and i had EXCELLENT credit.. With Veterans United i worked with my loan officer from being to end. Any and all questions and concerns were addressed never felt like we were getting the run around..especially in todays market with the high price of homes and especially the rising interest rates were got locked in at the right time to a very good interest rate without any hassle. If any Veteran is in the market for a new Home i would highly recommend giving Veterans United the opportunity to be your next lender.
While Alea did play a major role in this process let’s not forget about the rest of the team that did not miss a beat and showed the same enthusiasm for my family and assisting us on this journey. Thank you, Brandi! Over the course of a year Brandi provided check ins with me and answered questions I had that made me feel confident I was ready to buy a home. Keagen was quick and decisive getting all parties on the same page to complete a very time sensitive closing date after I switched from a different lender that seemed to be a better deal for my family initially. Thank you Keagan for supporting us throughout this process. Brian was awesome as well, providing me with utility service information that made my move in process quick and painless. I was able to be in my home with all utilities within 5 days so thank you Brian. I was recommended an insurance broker that was able to get me quality insurance. This made shopping around easier since many places were giving really high premiums due to the proximity of my home to a large body of water. Matt was able to walk me through the insurance quote and explain what things would be covered. Everyone played a role in this process and helped me learn so much along the way. I’ve heard many horsey stories from others and their home buying experience, but My VU Team has made it painless. I truly appreciated working with every single one of you. Thank you so much and I’ll be recommending you to any and all of my friends/family.
