Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,614 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,614 Marine Corps service member reviews from Tennessee

Clear Filters

5 out of 5 Stars

I am 62 years old and my husband is a 78 year-old Vietnam veteran and we can honestly say we have never ever had such outstanding, excellent, personalized, caring, customer service as we have received from Marcus Crossgrove and his outstanding team. For many many months, they worked with us over several offers/houses we didn’t get, and each redo/time they acted like we were their first and best and only customer they ever had! Their communication was great, and they are well oiled machine with teamwork and each time they kept us on track, and we finally found our dream home and just closed on it last week, hallelujah, and our hearts were full of extra thanksgiving this Thanksgiving for Marcus and his team and all their dedication, professionalism, knowledge, and support the entire time. We’ve already recommended Marcus and Veterans United Home Loans twice and will continue to do so and hope to send more business to them in the future, and we definitely will keep them in mind for any of our needs going forward. They also connected us with wonderful homeowners insurance agents, a great security system, they had other great referrals too (all Veterans’ businesses)! Thank you all so much! We’ll be forever grateful for you (and wish we could clone you/keep you for all our business needs). Al and Michelle Diacetis

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

Lisa Durand did a great job helping us. Lisa takes great care of Veterans.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

I can't say enough about the VA home loan team. They made the difficult process of securing my loan easier than I thought
I would definitely recommend the VA home loan team to family, friends and anyone looking to secure a loan.Thank you
Mario torres jr

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Christopher R.

Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Schlander, Katie and the rest of the team did an amazing job with getting me approved for my first ever home loan. I would highly recommend him and his team to friends, family members or just some stranger buying pizza!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Tony and his team were outstanding when we bought our home! About a year later I was ready to refi with the IRRRL so I called up Tony. Tony, Rachel, Jax, and many more once again did an outstanding job with my refi, communicating everything, and getting me exactly what I wanted. If you're looking for a team that will truly look out for your best interest call VU and ask for Tony!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

Ready to see for yourself?

Experience first-hand why 353,757 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

4 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

It took awhile for my loan to get approved due to the government shutdown and issues with the Hoa but they helped me along and did what they could to help me close!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

We worked with Derek on our first home loan and we just finished refinancing with him. This time like before was a wonderful experience. He stayed in constant touch with us and communicating with him and his staff was super easy. No matter how many questions we had he was always patient and kind, can’t recommend him enough!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Timothy R.

Excellent company with professional, experienced people. I would recommend this company to all Veterans.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Very professional team, everything went smoothly.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

My experience with Veterans United was absolutely outstanding from start to finish. The entire team was professional, responsive, and genuinely cared about helping me through the process. They made everything clear and easy to understand, kept me updated at every step, and went above and beyond to make sure I felt supported. The level of communication, organization, and customer service was top-notch. I couldn’t have asked for a smoother or more positive experience. I would highly recommend Veterans United to anyone looking for a trusted and reliable lender — they truly set the standard for excellence.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Loan officer was amazing and very respectful and responsive to any issues

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Love working with Brandon!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

Ready to see for yourself?

Experience first-hand why 353,757 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Everyone on the team was phenomenal and so professional and sweet! We loved working with everyone involved!

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

Veteran united are the best. They helped me acquire my new home with great work from their A-team. Anything or help I needed They were right on time to answer or take care of the situation. I RECOMMEND THEM to anyone who are looking to buy a home, they will guide you through the process smooth and very professional. Great 👍 work Veteran united ,and thanks .

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Photo submission from Charles G.

Kevin Webster and Matthew Gandlmayr did a great job keeping things on track. We thought we wasn't going to get approved after the run of mill processes. Can not be more grateful to the team for me and my family.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top