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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

391

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
317
4
59
3
8
2
2
1
5

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5 out of 5 Stars
Would Recommend

Made our refinancing experience so easy, awesome company

Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

This is my second time financing through Veterans United and I couldn’t be happier with the overall process.

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Heroes. Every damn one of you.

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

To all the veterans out there looking for a finance/loan company: VETERANS UNITED goes above and beyond their capabilities. They showed me compassion, sincerity, and honesty in their work ethic. They will never cease from their work and make sure that you have the best experience possible. My loan officer was Joseph Sepulveda and I highly recommend him not only from a financial perspective but from a personal one as well. He showed that he cares for his veterans and he will do everything in his power to get the loan that you deserve. Thank you VU!!!

Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

My wife and I chose Veterans United because of the great customer service we got from our loan specialist. We are first time homebuyers and the loan specialist broke down the buying process and helped us through each step of the buying process. I would recommend Veterans United to anyone looking to use the VA loan especially if you are a first time home buyer.

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Veterans United took out all of the stress and were always available to us throughout this seamless process, even offering the best rates. Second to none. Jessica Palmer and Jennifer Lopez were outstanding.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

We also had another agent help us with our home loan and that was Jennifer Lopez (transition coordinator). She helped us with our home loan. She was awesome with an issue we had that came up in the last minute with the homeowner that was selling. She was on top of that issue and was instrumental in getting the issue resolved. We appreciated all the hard work that both the ladies did for us in this process.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

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5 out of 5 Stars
Would Recommend

It works

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The San Antonio United Veterans group rock. They know what it takes and how to do it without making it a three ring circus. They make you feel welcomed. They keep you informed from start to finish. My hats off to Paul Perez and Jenifer Lopez.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United, I was very pleased once again.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Paul, Jennifer, and the whole team at VU made this stressful process fun, and super easy. I can’t give them enough praise for how they helped my family.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Working with Veteran's United was the best decision my wife and I could have made. They worked with us step by step and made the purchase of our first home easier than we thought was possible!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Yes it was time consuming but you know what it was worth it. We got our house. Just don't give up. Yes there were times I wanted to throw the towel in give up but my husband would tell me if you don't want the house I'll call them . That would stop me on my tracks. I did what I need to do and here we are with our own house. Thank you

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

We tried using other institutions to purchase our home, which their customer service was very poor and mostly rude for whatever reason. We decided to give Veterans United a try after a recommendation from a friend. We could not be more happy with our decision to use them. They have been the most helpful team of individuals a first time home buyer could ask for. Extremely professional, friendly, and speedy with the entire process. They were more than willing to go above and beyond what was expected of them, and really made our process enjoyable. Thank you so much to the team at Veterans United.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

To my fellow Veterans, Veterans United was a great experience for me. This is the first time I used my VA loan, as I am a first time home buyer. I am starting my family in this home financed by VU. Ultimately I would recommend them because it was a family and trusting environment.

Loan Officer: Paul Perez

NMLS# 1538950

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Overall it was a positive experiance that exceeded my expectations from start to finish. Outstanding for first time military or veteran buyers. Thank you for helping us find and build our dream home from start to finish!Semper Fi,Joe Crust

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
Photo submission from Pedro C.

Tiffanie Prado Ramirez was wonderful to work with and always went above and beyond.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Paul Perez was more than help. Treated me like family. Couldn’t have been better.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

You guys trained me even before the loan process started.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The staff were welcoming from the very start of our journey with Veterans United.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

More Reviews

See all 391 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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