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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

271

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
214
4
46
3
7
2
1
1
3

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5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

It works

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The San Antonio United Veterans group rock. They know what it takes and how to do it without making it a three ring circus. They make you feel welcomed. They keep you informed from start to finish. My hats off to Paul Perez and Jenifer Lopez.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United, I was very pleased once again.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Paul, Jennifer, and the whole team at VU made this stressful process fun, and super easy. I can’t give them enough praise for how they helped my family.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Working with Veteran's United was the best decision my wife and I could have made. They worked with us step by step and made the purchase of our first home easier than we thought was possible!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Yes it was time consuming but you know what it was worth it. We got our house. Just don't give up. Yes there were times I wanted to throw the towel in give up but my husband would tell me if you don't want the house I'll call them . That would stop me on my tracks. I did what I need to do and here we are with our own house. Thank you

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

We tried using other institutions to purchase our home, which their customer service was very poor and mostly rude for whatever reason. We decided to give Veterans United a try after a recommendation from a friend. We could not be more happy with our decision to use them. They have been the most helpful team of individuals a first time home buyer could ask for. Extremely professional, friendly, and speedy with the entire process. They were more than willing to go above and beyond what was expected of them, and really made our process enjoyable. Thank you so much to the team at Veterans United.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

To my fellow Veterans, Veterans United was a great experience for me. This is the first time I used my VA loan, as I am a first time home buyer. I am starting my family in this home financed by VU. Ultimately I would recommend them because it was a family and trusting environment.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Overall it was a positive experiance that exceeded my expectations from start to finish. Outstanding for first time military or veteran buyers. Thank you for helping us find and build our dream home from start to finish!Semper Fi,Joe Crust

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
Photo submission from Pedro C.

Tiffanie Prado Ramirez was wonderful to work with and always went above and beyond.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Paul Perez was more than help. Treated me like family. Couldn’t have been better.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

You guys trained me even before the loan process started.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The staff were welcoming from the very start of our journey with Veterans United.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Paul and James (jimmy) helped us with all the paper work. They were both very helpful we would HIGHLY recommend them!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

I was surprise it was very easy to obtain the loan

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Specialist: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

From day one Cody and Paul were very helpful. In fact I let them know that if it weren't for all the help and support they gave us we, would have given up on the whole process. I had to work while not having a place to call home, we moved from Japan and were staying in a hotel this this whole process. Again we are thankful for having this awesome team Cody, Paul, and our realtor Monica that guided us thru something new and kinda scary experience. I will recommend this amazing team to everyone I know that lives or plans to move here, along with any active duty military members pcsing to lackland( where I work). Again thank you guys

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

from the beginning to the end, I was very appreciate with their knowledge and assistance.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

We are very satisfied and surprised with how smoothly the process went. We will definitely be recommending Veterans United Home Loans to our friends and family.

Loan Officer: Cody Carrasquillo

NMLS# 1541138

1.5 out of 5 Stars

I was delayed by 9 days on closing. I also needed to do water samples 3 times. This was all due to errors by Veteran's United not giving correct information to me. This cost me over $800 that wasn't necessary.

Loan Officer: Cody Carrasquillo

NMLS# 1541138

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See all 271 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.