Working with Veteran's United was the best decision my wife and I could have made. They worked with us step by step and made the purchase of our first home easier than we thought was possible!
Yes it was time consuming but you know what it was worth it. We got our house. Just don't give up. Yes there were times I wanted to throw the towel in give up but my husband would tell me if you don't want the house I'll call them . That would stop me on my tracks. I did what I need to do and here we are with our own house. Thank you
We tried using other institutions to purchase our home, which their customer service was very poor and mostly rude for whatever reason. We decided to give Veterans United a try after a recommendation from a friend. We could not be more happy with our decision to use them. They have been the most helpful team of individuals a first time home buyer could ask for. Extremely professional, friendly, and speedy with the entire process. They were more than willing to go above and beyond what was expected of them, and really made our process enjoyable. Thank you so much to the team at Veterans United.
To my fellow Veterans, Veterans United was a great experience for me. This is the first time I used my VA loan, as I am a first time home buyer. I am starting my family in this home financed by VU. Ultimately I would recommend them because it was a family and trusting environment.
Overall it was a positive experiance that exceeded my expectations from start to finish. Outstanding for first time military or veteran buyers. Thank you for helping us find and build our dream home from start to finish!Semper Fi,Joe Crust
Paul Perez was more than help. Treated me like family. Couldn’t have been better.
You guys trained me even before the loan process started.
The staff were welcoming from the very start of our journey with Veterans United.
Paul and James (jimmy) helped us with all the paper work. They were both very helpful we would HIGHLY recommend them!
I was surprise it was very easy to obtain the loan
From day one Cody and Paul were very helpful. In fact I let them know that if it weren't for all the help and support they gave us we, would have given up on the whole process. I had to work while not having a place to call home, we moved from Japan and were staying in a hotel this this whole process. Again we are thankful for having this awesome team Cody, Paul, and our realtor Monica that guided us thru something new and kinda scary experience. I will recommend this amazing team to everyone I know that lives or plans to move here, along with any active duty military members pcsing to lackland( where I work). Again thank you guys
from the beginning to the end, I was very appreciate with their knowledge and assistance.
We are very satisfied and surprised with how smoothly the process went. We will definitely be recommending Veterans United Home Loans to our friends and family.
I was delayed by 9 days on closing. I also needed to do water samples 3 times. This was all due to errors by Veteran's United not giving correct information to me. This cost me over $800 that wasn't necessary.
Mike Cortez did an outstanding job. Even when he was obviously tied up, he would make sure to reach out, tell me when he was available and he would stick to late. Chris Cano helped me with a home in Hawaii years ago and when I was looking for another I reach out to him, again!
Great customer service !