At first, I was dreading the process to even begin, but the team quickly reassured me and broke it all down. Very informative and educational. I appreciate all their time and effort and answering all my questions, even if it was the same question over and over. I'd recommend them 100 times over because this was the experience everyone should have when purchasing a home. Especially their first home.
This is the 3rd time I've used Veterans United. They are fast, professional and go out of their way to assist you during your home buying process. During the process, my mother-in-law passed away. The San Antonio office sent flowers and a card to my wife, offering their condolences. Joseph, my loan officer also made himself available over weekends when I had questions. During the process, he was on vacation, Miguel was able to step in seamlessly to assist with an issue with the closing costs that the title company was trying to make me pay, and got the issue resolved. Hands down, the best place for veterans to get through the home buying process.
Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!
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I was minutes away from going insane with the title group we were stuck with; Joseph Sepulveda and his team stepped out from beyond their basic requirement's to assist, explain and engage with all parties to make sure the contract would go as planned. I was skeptical about Veterans United in the beginning, but I am beyond relieved and satisfied with their commitment to their employers. Exceptional! Thank you
