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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,155

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 44 Army service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Alea is amazing and is on top of her game!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Was contacted by Mr. Sepulveda about 6 months ago. At that time rates had gone down, but not by much. He contacted me again noting rates had gone down further and we started the process for refinancing. As a Veteran, with a Wife and Son, Saving money is always a good thing. From my Family to your team, thank you very much Mr. Joseph Supulveda and Ms. Keagen Phipps, you both were great in seeing this through!! Highly recommend any Veterans, Gold Star families, and civilians alike to use them for your mortgage needs.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I would like to say I had a smooth and outstanding process / working relationship with Alea Schuyler and her team Jeff Kueker & Brittany Kendall. They’re continued process in getting my loan approved within a short period of time to include keeping me abreast of everything during this process.
Mrs Alea Schuyler is one of the best patient, knowledgeable, & understanding Loan Officer I’ve worked with in a long time.
I pray & wish everyone could have this type of professional caring attitude with all their clients no matter who they are or where they are from.
I will recommend Mrs Alea & her teammates Brittany Kendall & Jeff Kueker to anyone who are in the need for a Loan Officer.
You don’t find too many people with a heart of Gold & go all out to get the job done and as we say in the Army✝️✝️ Make It Happen & Be All You Can Be😇
Thank You

5 out of 5 Stars
Would Recommend

I would recommend using Veterans United to any veterans that is considering buying a home. Veterans United definitely looks out for the client best interest and provides a variety of services best suited for the type of home that the veterans is looking for. Miguel Rosinski and Keagan Phipps are good at what they do. They are professional, courteous, caring, devoted, compassionate to the clients needs which is very important while going through a stressful journey in purchasing a home.

5 out of 5 Stars
Would Recommend

They're were knowledgeable and friendly.

5 out of 5 Stars
Would Recommend

The only thing I would change is to be able to have the site send me text alerts when there is something pending that I need to do. Sometimes I would forget to log on daily and find out a few days later, after logging on, that I needed to accomplish something. That is my only recommendation for the web site.

5 out of 5 Stars
Would Recommend

Great experience from beginning to funding! Thank you!

5 out of 5 Stars
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5 out of 5 Stars
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This team will help you and guide you to make your dreams come true.

5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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Very professional, Great customer Experience, Loan specialist keep you informed and Respond in a timely manner.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Miguel was professional and informed. He and his team did a great job.

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See all 1,155 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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