Great experience from start to finish.
I would tell people to go to a local bank. Thank you for what you did di. Bit I will not give a good review, you lied toe all the way. Im not the least bit happy with the way things turned out.
Response from Veterans United
Hi Martha,
I’m really sorry to hear how unhappy you felt with the way things turned out. When you’re counting on clear guidance and hoping for a smooth process, feeling let down is incredibly frustrating, and I understand why you’d walk away with this impression.
I’d really appreciate the chance to talk with you directly and review what happened from your perspective. If you’re open to it, you can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. My team is here from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.
Thank you for sharing your feelings about this experience. I’m here if you’d like to discuss it further.
We found the process with Veterans United to be seamless, efficient and supportive. Everyone was willing to answer our questions in a timely manner. We highly recommend Veterans United and if needed would utilize their services again.
Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!
Working with Travis W and Amy W was a breeze. They were both very accommodating and timely. Thank you for making the process easy and enjoyable!
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Seriously outstanding is an understatement.
Veterans United was extremely helpful throughout the whole process, helping from beginning to end they were right there! First home I bought and I absolutely love it! The process was seem less with veterans United assisting me in the process! Thank you Veterans United!
Everything was handled quickly and efficiently.
Mitchel, Noadiyah and Kimmy were awesome
As first time home buyers, we thought we were in for a STRESSFUL experience. But using VU has made it so stress free. It is so important to be able to trust those who are helping with such a huge life change, and VU definitely is!
The team at Veterans United were always communicative, quick to answer every question, and available when I needed them or had questions. The entire process went smooth thanks to their responsiveness and support. Highly recommend.
