Jessica Palmer is a production manager at Veterans United Home Loans of San Antonio. She’s been in the mortgage industry for the past eight years and held loan originating and processing positions throughout that time. Jessica’s vast knowledge of the home loan process makes her a capable production manager at Veterans United, and she uses that knowledge to make the process as stress-free as possible for homebuyers. She promises to work hard for the veteran homebuyers who’ve worked hard serving our country. When she is not at work, Jessica spends time with her husband and two pups!
She was timely in processing our application and kept us in the loop at every phase of the process.
Outstanding service all around!
Communication was good for about 2 weeks initially, then just trailed off. Was initially told 30 day close and somehow drug out for 90 days still no explanation as to why. Just an overall unpleasant experience with this loan team.
My loan specialist was Jessica Palmer from San Antonio, Texas.
Jessica was really helpful and she fully explained everything to me.She even came in after working hours so we could close on time and be able to get in our new home quick as possible.
She was very informative and took extra steps to be available over the weekend when we had questions. She was also cautious not to advise us on questions that were outside of her span of knowledge but instead provided to most appropriate resources.
Jessica’s performance from first contact through loan closing was outstanding. Her friendly professionalism, knowledge, clarity, and timely communication helped us achieve the lowest possible rate and made our loan experience seamless and easy. It’s been our honor to work with her.
Yes very nice to work with. Very efficient and timely.
Jessica made us feel like family since the beginning. Meticulous and detailed oriented. Answered all my questions and quelling our anxiety, especially since we have not purchased a home in 20 years.