Jessica Palmer is a production manager at Veterans United Home Loans of San Antonio. She’s been in the mortgage industry for the past eight years and held loan originating and processing positions throughout that time. Jessica’s vast knowledge of the home loan process makes her a capable production manager at Veterans United, and she uses that knowledge to make the process as stress-free as possible for homebuyers. She promises to work hard for the veteran homebuyers who’ve worked hard serving our country. When she is not at work, Jessica spends time with her husband and two pups!
Jessica was so patient and accommodating. We needed to refinance as our rate was going up. My husband travels a lot and I had to close without him. Jessica helped us get everything together so we closed on time. She went above and beyond.
I will preface my comment by stating that I am stationed at Fort Hood and work at the post hospital. My job for the part 13 years has been customer service and making patients feel at ease and comfortable prior to surgery. I type all of that to say this. Jessica Palmer is the quintessential exemplification of customer service.
Informed us step by step
Jessica Palmer was always helpful, and the whole home buying process was streamlined and efficient. We appreciate everything she did to help us, and the timely responses to all of our questions. Well done, and thank you!
It has taken me couple of months to write this note due to unforeseen circumstances.I can not begin to tell you how amazing our experience was with Jessica Palmer. Jessica is by all means a champion in this trade. Jessica and her team made my wife and I feel at ease from beginning to end. If it was something that needed to be addressed, she would send me a note either via text or email and we would connect and take care of the issues of clarifying something for us. I can not thank VUHL and Jessica for taking us under their wing and explaining everything. It is sad that once everything is taken care of that we lose this once in a life time friendship, even if it was only via phone, email or text. YOU made this journey so great that any other Veteran that is trying to buy their first home would feel at ease having such knowledgeable representative like you, keep doing what you do in taking care of Veterans and their families! THANK YOU.V/rPedro LucioMary Lucio and our daughters Alixandria, Patricia, LillyAnn, Librada, Carmen and Rosa-Isella.
Advised about rates and veterans benefits
Veteran United team were excellent .thank you Jessica,Jake and Angela
She was extremely helpful in every step of the process and always available to answer any questions or ease our concerns. Highly recommend her to any of our friends and family.