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Work Culture

We have great people, no doubt, but it is more than that. It’s the way all of these great people continue to come together for a common cause that makes this place so special.

Dureill Ballinger

Loan Officer - NMLS #1788228

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It’s No Secret: We Love Our Company Culture

Explore the values that guide everything we do

We live it & we mean it

Our three company values were created by our employees.

It's not some vague mission statement. In the skilled and dedicated hands of our employees, our values burst to life every day and position our company for continued excellence in the future. We are passionate. We deliver results. We enhance lives.

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Alberto Barba

Alberto Barba

Loan Officer - NMLS #47902

VU is more than just a mortgage company. VU is a family that cares about people.

Be passionate and have fun

We are passionate.

We are committed to excellence and finding fulfillment inside and outside of work. By celebrating our accomplishments, learning from our mistakes, staying positive and embracing change, we continuously improve as people, as professionals and as a company. We strive to amaze. As part of the VU family, we learn, grow and have fun together. As a team, we proudly serve those who have served our country. We find purpose in knowing what we do matters. We are passionate.

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Jewell Simms

Jewell Simms

IT Team Lead

I’ve never had a job where I looked forward so much to being at work. The atmosphere of sharing and caring by coworkers makes this place feel like family.

Deliver results with integrity

We deliver results.

We recognize that execution is essential for the long‐term success of our company. Hard‐work and excellence are expected from everyone on our team. As a company and as individuals, we do the right thing, never compromising our integrity. We contribute to an environment of open and honest communication. We fulfill our promises, and strive to be the strongest, most knowledgeable VA loan team in the country. We deliver results.

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Sarah Hribik

Sara Hribik

Loan Specialist - NMLS #1287837

I work hard to make sure our clients are happy and taken care of. Integrity, commitment, and hard work are genuinely rewarded.

Enhance lives every day

We enhance lives.

We believe that our success as a company is not measured solely by profits, but also by the positive impact that we have on the lives of our clients, co‐workers and community. Respect for everyone is a standard, not an objective. We support each other so we can use our time to do the things that matter inside and outside of work. We genuinely care about the well‐being of others. We make a difference by giving our time and resources. We achieve more collectively than we ever could individually. We enhance lives.

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Justine Farnen

Justine Farnen

Loan Officer
NMLS# 1281956
United States Marine Corps Veteran

I am passionate about helping our nation’s veterans, and I feel like I get to do that every single day while simultaneously having fun with my co-workers.

Our Culture Team is Here for You

Teamwork doesn’t make things easy, it makes things possible.

Loreli Wilson

Loreli Wilson

Director, Diversity & Inclusion Programs

I want our employees to feel valued, respected, accepted and supported.

Amy Starr

Amy Starr

Manager, Life Balance

I help employees find stability at work and at home.

Matt Gordon

Matt Gordon

Director of Faith & Community

I connect employees to each other, the company, and the community.

Ian Franz

Ian Franz

Director of Culture

I make sure every employee has the opportunity to live our values.

Amazing Experiences Collected Here

What some call perks, we call essentials

Essentials (not leftovers)

We work to create a place where you can thrive.

We want our employees to be happy and healthy because when you’re at your best, you can do your best work. By treating people the way they should be treated, we have built a great team of highly satisfied employees. It’s our mission to keep it that way.

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Thrive as an employee and a person:
  • Health, Dental, and Vision Insurance
  • 401(k) matching program
  • Casual dress
  • Free massages
  • Free gym memberships
  • Free (healthy) snack fridge
  • Amazing company and family oriented events
  • Paternity leave & Maternity leave
  • Company-sponsored sports leagues
  • The opportunity to enhance lives every day (for real)
  • Pet insurance

Professional development

We help you unleash your full potential.

The traits, personalities and strengths of every employee allow us to better serve our customers. But we also know you deserve to be supported in you career development. Here are just a few ways you can advance yourself:

  • Lunch and learns
  • Professional Development Program
  • Mentorship opportunities
  • Nationally-renowned speakers

Apply today »

Amy Starr

Amy Starr

Manager, Life Balance

I help employees find stability at work and at home.

Friendships & support

We are a family.

Just like any family we stand by each other through the good and the bad times of life. We celebrate together. We cry together. Being listed No. 4 on Fortune’s 50 Best Workplaces for Camaraderie in 2015 shows we don’t just work next to each other, but we are doing life together. Here are just a few ways we rally together:

  • Book clubs
  • Faith Forums
  • Groups around similar interests

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Shawn Courter

Shawn Courter

Underwriting Team Lead

We are all here for the same purpose: helping our veterans. This passion can be felt in everything we do and from everyone involved.

Community Involvement

We are about more than just selling mortgages.

We genuinely care about our homebuyers, our co-workers and our communities, and we want to give back in significant ways. We make it a priority to hire employees who are committed to helping people and enhancing lives.

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Be a part of enhancing lives.

Here’s the impact of Veterans United Foundation, our charitable arm founded and fully-funded by employees:

  • Over $20 million has been donated by employees to the Foundation
  • Countless volunteer hours logged by employees every year
  • More than 90% of employees donate at least 1% to the Foundation

Events & team building

We’re committed to doing great work. But we know how to have fun as well.

We're putting our creative energy into activities that celebrate life, accomplishments and people. We host employee contests, events, and games throughout the year. Examples of some of our events include:

  • Family events like Camp WannaVU (campout with fishing, meals, games, and prizes)
  • Employee-only events like Field Day (imagine grade school games played by adults)
  • Employee plus guest events like our Holiday Party (the one day a year when our employees dress up)

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Sports team of employees in a goofy picture

We celebrate the culture our employees create

We strive to do better all the time

Fortune Award Logo

2019 Fortune Magazine’s 100 Best Companies to Work For, No. 23

97% of Veterans United employees say their workplace is great. The passion, personalities and strengths of every employee are what shape our distinctive culture.

2019 People Magazine’s Companies That Care, No. 28

More than 90% of Veterans United employees donate at least 1% of their income to serve veterans, local communities and one another in times of need.

  • The Society for Diversity Innovation + Inclusion Leadership Award, 2017
  • 2014-2016 American Heart Association Fit-Friendly Company Gold Achievement
  • 2015-2017 WorldatWork Alliance for Work-Life Seal of Distinction
  • 2015-2018: Columbia Business Times Top of the Town”
  • 85% of our employees recommend Veterans United Home Loans on
  • 2014-2019 Military Friendly Employer®
  • 2014-2019 Military Friendly Spouse Employer®
  • RecruitMilitary Most Valuable Employers (MVE) for Military®, 2017
  • 2015: Most Innovative Strategy Award
  • 2015 Achievers 50 Most Engaged Workplaces, 2016 Elite 8 winner for the Vision & Values category
  • 2018: Mortgage Banker Association’s Diversity & Inclusion Residential Leadership Award
  • 2014: Missouri Business’s Best Places to Work
From FORTUNE. ©2019 Fortune Media IP Limited. FORTUNE 100 Best Companies to Work For is a trademark of Fortune Media IP Limited and is used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Licensee. People Companies That Care Logo is a registered trademark of Meredith Corporation and is used under license. From People, August 5th, 2019, Meredith Corporation. Used under License.

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